Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
(34,304)

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Sephora
Sephora
Reviews (34304)
Q&A (381)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Wendy G.
51 reviews
Beauty Junkie Expert Level 4
Whenever I have a makeup need I will attempt to go just about anywhere but always land here. Later to realize I should always just start here. They always have what I need and if they don't, there is always someone their to ask questions to to figure out a product that's right for me. Plus they supported Jaclyn and she's my beauty queen goals 💁🏻
Lyna N.
Garden Grove, CA
18 reviews
Beauty Junkie Expert Level 2
I go here pretty often! Always ask to get help getting a match for a foundation I want to try and everyone is always so kind and helpful! I often ask for recommendations and they're always so helpful! Often times they show me what they're currently using and one time one of the girls got me hooked on the stila liquid eyeliner pen!
Betsy A.
Joliet , IL
21 reviews
This store is heaven on earth i do agree that it is a bit pricey but the products they sell here are amazing! i enjoy getting my makeup here because i feel like they have better selections and more brands and i don't know but i also feel like its less picked on like if you would go to macys or carsons. The sales associates are super helpful and very knowledgeable on the brands they sell and the rewards program is amazing :D One of my favorite makeup stores
Jennifer W.
Gulf Breeze, FL
157 reviews
Beauty Junkie Expert Level 4
I have been a huge sephora addict for years. it really is a makeup heaven!! they offer pretty much any brand you can think of and they also have specialty brands where the associates are trained in that brand and do makeovers! one time i went and they were demo-ing for free the clarsonic facial system or the eye treatment system. was great to try before i bought. they also have an amazing rewards program for free samples, gifts, coupons, and birthday gifts!
Sharon S.
Pendergrass, GA
349 reviews
Beauty Junkie Expert Level 3
This place is heaven. During the holidays the employees can be a little pushy . And a lot of their employees think they know makeup when they're just being annoying. I would definitely shop here become a rewards member. Conquer the world!
Jennifer H.
Miami, FL
104 reviews
Beauty Junkie Expert Level 1
I definitely love the sephora mall locations but their online website is horrible. I ordered stuff from their website and was charged SEVEN times for the same order instead of just once. Then they just cancelled my entire irder and I did not receive anything not even the birthday gift you get for being a sephora insider. Which is the main reason I had ordered anything in the first place. To receive the birthday gift because it was my birthday month. I'll never shop through their website again but I will continue to visit their stores because its always a good experience in the stores and the staff is nice
Mckenna B.
Independence, OR
9 reviews
In love with all of f the options that sephora has!! I've always had great service by staff members. I primarily buy eyeliners, primers, eyebrow stencils, and perfumes from sephora.
Karley S.
De pere, WI
367 reviews
Beauty Junkie Expert Level 5
I love sephora! Sephora is a paradise for me lol! Ia ma makeup and skincare junkie! I love trying out new products and getting points for doing so :) Its really awesome when you become a VIB because you get A LOT of really sweet deals on the products you need! Usually the girls/boys who work there are so helpful and help me find exactly what i am looking for! It's so hard for me to decide what to get when I'm there because I literally want everything!
Debra F.
Baytown
2 reviews
I love shopping at Sephora because of the great variety the store offers. I love to get the most on trend products available to me when Iw all in the store. Just about every single product has a demo that you are able to test out to see if you like the product. This is super helpful with makeup colors to see if you have the color match you are looking for! The staff is always super helpful in helping you give suggestions in what you're looking for!
Katelyn M.
Miami, FL
4 reviews
Good customer service and a welcoming store every time I go. Sometimes I feel a little bombarded by the employees asking if I need help, but I guess it's better to have too much customer service as opposed to not enough. I prefer purchasing from them online due to the lines that they have at their stores and the overwhelming greetings of employees. Products are great, however they are a bit pricier than their competitors which is the main negative.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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