BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,288 Reviews

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Reviews (34288)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Amber C.
Minneapolis , MN
13 reviews
Beauty Junkie Expert Level 1
Sephora is one of my favorite stores. I would live there if I could. I recently tried one of their lip masks in Rose and I'm absolutely in love. It was gentle and moisturizing. Made my lips look and feel amazing. I'm definitely going to be purchasing it again.
Mellissa P.
Staten Island, NY
260 reviews
Beauty Junkie Expert Level 4
Sephora has been my go to for all things beauty for yearssss. I like the the fact that I can go to one place and have so many brands available to me. I took off a star because their policy has changed recently (or so I've just become aware) and for being a VIB Rouge I'd expect more flexibility on their return policy being I spend so much money there.
Brooke P.
Humble, TX
12 reviews
Sephora has everything you want and need for the face and skin!!! I use almost all Sephora products for my daily and my glam makeup routine. I get compliments every day at work, and working at a high end hair salon in the largest mall in Houston, you have to look up to par. The staff in Sephora galleria Houston are the bomb and extremely helpful in helping you find what you need. They are super polite and definitely know what they're talking about!!!
Melinda S.
Bladenboro, NC
81 reviews
Beauty Junkie Expert Level 2
I love shopping at Sephora. It is my main go to place I like to shop when shopping for makeup. There are many different brands to try and you can get samples of almost anything in the store to try before you buy. I also enjoy shopping online which is painfree! If you don't like a product, even if you have used it, you can return it.
Jeniffer G.
Fort Bragg, CA
25 reviews
Beauty Junkie Expert Level 1
I always love going into Sephora. The staff is always very helpful and available. These stores have a great selection of very nice makeup, skincare and Haircare products. It is almost always my first choice when I have money burning a hole in my pocket. A lot of times I find myself there even when I don't have money to burn lol!
Lyndsay A.
Edmond, OK
55 reviews
I love this place! If your planning on spending over $50, book a makeover ahead of time! The makeover is free with a $50 purchase! The employees are so helpful and they do give free samples! (No sure on how many are allowed per visit). They always have promotions going online for free stuff too. Never have I had a poor experience!
elyse b.
Santa Clara , Ca
18 reviews
I love sephora. Sometimes I feel like I live there. Not only does everyone that work there give honest opinions but they don't make me feel rushed and they are always asking me if I want any samples. I love not feeling pressured or pushed to make a purchase. my only complaint is that its not consistently great customer service.
Sandy W.
Wake Forest, NC
35 reviews
i love going to Sephora. i liked it better when it first opened though, i found the people that worked there more knowledgeable than they are today. i like being able to get samples, but they dont give as many as they used to. i do find the stores are very crowded though. there is hardly any walking room, and you are always running into someone.
Annette D.
Oakley, CA
34 reviews
The Sephora favorites skin fitness this sets are great you get to try different products and your savings money with this kit. I love the dry shampoo didn't like the deodorant
Karla V.
Elkhart, IN
16 reviews
The app is amazing and the store workers are very devoted to their job. It's app is easy to use and they have an amazing rewards system that's free to get in. You can find reviews and feedback from every product and it's so easy to use. I buy from here at lease 1 every month lol. I definitely recommend to any of my makeup lovers
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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