BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,293 Reviews

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Reviews (34293)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Amanda M.
78 reviews
The only reason I gave this store a 4 star was because they sell a lot of highly priced products that are worth nothing. Like $50 for literally water that washes off makeup.... however the store is visually pretty organized and I don't have a hard time finding what I'm looking for. They sell a lot of good brands and if your not on a budget I'd definitely recommend this store.
Daijionae R.
Conyers, GA
5 reviews
I love sephora! They have great products at a reasonable price. The lipstick that they have gives your lips a nice feel and don't easily come off. The foundation is wonderful. It doesn't cake up on your face and it feels and looks as if you have nothing on. Sephora is one of my favorite makeup stores. They have great products and even better customer service. If you haven't tried sephora yet you are missing out. I can easily say sephora is amazing and life changing makeup.
Maya R.
Post Falls, ID
34 reviews
My favorite place to buy makeup! I love the high quality brands that they carry! I also love the rewards system. In my opinion it's much better than ultas rewards system. If you are a beauty insider, every dollar you spend you get one point. Then once you spend a certain amount of money you level up and get to pick out products to have for free.
Brandi B.
Austin, TX
65 reviews
Beauty Junkie Expert Level 4
This is my toy store - I live and breathe these products and eat super excited every time I walk in. The beauty advisors are really friendly and truly knowledgeable. The samples are out of this worked and the VIB Rouge membership is amazing! If you're a true makeup junkie or just in need of a quick lipgloss find, Sephora has everything you need!
Rebecca B.
Edison, NJ
238 reviews
Beauty Junkie Expert Level 4
I love Sephora- the brand selection is great and you get free 2 day flash shipping as a rouge. I like how they do the large sales twice a year that works on all products- good to stock up. Biggest downside to Sephora is their lackluster rewards program- if they switched over to an Ulta type rewards system, id make all my High end purchases at Sephora
Robyn P.
186 reviews
Beauty Junkie Expert Level 3
I want to love Sephora as much as others do, but I just can't. Here's the deal, every time I walk into a Sephora, no matter the location, I feel like the staff is judging me. I just don't feel comfortable in the store. They have awesome products, but something about the atmosphere just totally throws me off. I only go in when I ABSOLUTELY cannot find whatever I want elsewhere.
Anaid M.
36 reviews
I could live at Sephora, I can go four times a week just to be there. I love that they have ask this brands, the personnel knows so much about the products, they explain everything, they give you samples, they advice you. It is easy to return product in case you didn't like it or didn't work for you. Is so relaxing just to be there, looking around all this amazing products!! I am a sephora junkie
Sharon B.
46 reviews
Beauty Junkie Expert Level 2
It's almost like a 50/50 chance at Sephora. Sometimes the girls don't know how to match foundations on colored girls which is why I tend to do it on my own now (but this is a problem at all beauty stores: Ulta, MAC counters, etc.). As far as their selection, its AMAZING. But I do think they need to update their beauty rewards program. Overall, I love Sephora
Alyssa Q.
Huntington Beach, CA
32 reviews
I love their beauty insider program where for every dollar you spend, you get a point. With these points, you can redeem them when you have a certain amount for mini products such as mascara, primer, eye cream etc. As a beauty junkie, I'm always at Sephora trying new makeup and skin care and I think it's great how they give you samples. I absolutely love Sephora!
Kyrsten G.
Kissimmee, FL
4 reviews
I'm a Sephora rewards member & I absolutely love it. I get a free little something for my birthday, and with every purchase, I earn points towards other little gifts and things! One time I bought a product & it broke so I took it back to Sephora and they were so great about it, they even helped me find a replacement (that I still use to this day)
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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