BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,590)
Q&A (421)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
sephora is super amazing when it comes to makeup.their eyeshadowes are super pigmented and last the whole day they always have new things that are diffrent from others. they have good quilty things
JessIca G.
Minneapolis, MN
2 reviews
Better than S*x Mascara for the win! I absolutely adore this formula and would recommend it to any/all girls looking for a long-lasting mascara to elongate and define lashes. It is my go-to if I do not have my lash extensions.
Glenda V.
Fontana, CA
18 reviews
I buy most of my makeup at Sephora. Recently I bought Estee Lauder foundation and I love it. It's the only foundation that completely stays on my skin and last all day.
Alicja S.
Lisle, IL
24 reviews
Anastasia Beverly Hills brow gel is the best eyebrow filler I have ever tried. The artist helped me choose my shade and I also purchased brush which makes the gel look natural once applied.
Caitlin Z.
Woodbury, CT
52 reviews
Beauty Junkie Expert Level 3
Sephora gets a very mixed review. I am a frequent Sephora shopper so let me just make a pro/con list

-Free samples of anything! Just ask.
-Lots of brands to choose from
-Lots of color options in foundation/products
-Staff help with recommendations and color matching
-they have a rewards program

-the layout is very overwhelming- I have literally walked out because I was so overwhelmed by the chaos
-staff is a gamble. If they're not busy, they could be rude or unknowledgeable.
-too many products to just browse
-did I say overwhelming?? Seriously.
-it's so annoying to try on products by yourself! Like just give me a beauty blender and I can do it myself.

Basically, can't live with it, can't live without it. I always like to try before I buy- and Sephora is really the only place.
Sigma P.
La Palma, CA
75 reviews
Beauty Junkie Expert Level 2
Sephora is one of my favorite store, I have used their Sephora eyeliners and I am a fan of them.i have many of their eyeliners of different colors. I absolutely love them.
Nicole K.
Walton, KY
13 reviews
Sephora is one of my favorite stores to buy beauty products. Their sales associates are so knowledgeable and I love that you can try their products out before you buy them.
Rosalie G.
57 reviews
Beauty Junkie Expert Level 1
Love shopping at sephora. It truly is a one stop shop for all of my needs. My foundation is a sephora exclusive, so I literally can only buy my makeup from them!
Veronica R.
Lancaster, NY
25 reviews
Contains a pretty extensive amount of brands, and an extensive amount of products within each brand. Staff is friendly and helpful 9 times out of 10. My go-to for new releases as well as classics.
Julianne E.
260 reviews
Beauty Junkie Expert Level 4
In store is great that they can color match and find your exact skintone(for foundations).
I ALWAYS shop online. You just get more for your money online. 3 free samples plus if you use a promo code, more free samples. I always feel like I'm a bother when I ask for 3 samples in store, so I just prefer online.
They have an easy return policy with receipt, in store credit for no receipt.
Fantastic, high quality, and hard to find products. Top shelf and I buy all the time!!!
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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