BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,367)
Q&A (400)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
malisa p.
Petal, MS
166 reviews
Beauty Junkie Expert Level 4
I just recently started shopping at sephora. I normally go to Ulta because the nearest sephora is an hour away. But I drove a bit to find some tarte brand lipsticks that Ulta didn't have.... And wow. The place is gorgeous. But I felt so out of place walking in. I didn't know where to find anything and even the staff was intimidating at first. Even when I tried asking for samples it seemed like a chore for some of them. It didn't go so well.

The great part was a nice young man helping me find the PERFECT dark color. I normally choose nude colors but fell in love with Tarte's HOPE. it's my absolute favorite color now :)
Kristina K.
Dallas, TX
86 reviews
Sephora has been doing a great job lately of integrating new types of makeup genres into the US stores, like Korean beauty brands. It's also awesome that they've started to really up their Sephora Insider Points rewards to new brands I haven't really seen offered in these mini's. They also upgraded the 500 point rewards, which is awesome. Sephora has a great, organized atmosphere that is very conducive for shopping and the employees are always willing to help me decide between my 8 foundation choices.
Kay W.
12 reviews
I do a fair bit of online shopping and Sephora always
provides me with a great experience. From Product
availability to delivery date fulfillment. They never
Edna Q.
Edinburg, TX
9 reviews
Makeup and perfumes I love it super good cuality very affordable price last longing and good size love all the products that sephora has wish I can have a sephora at home 👍🏻
Clarissa C.
Honey Brook, PA
127 reviews
Beauty Junkie Expert Level 3
I have a love/hate relationship with Sephora. I feel like because I am in my young twenties, no associate in that store takes me seriously or believes I have money, so they never take the time of day to help me, so most days I just go online and buy my beauty products that they ONLY carry in their store, just because I really cant stand having to be belittled and treated terribly. Its honestly a terrible experience just to get color matched in store because they constantly looked annoyed at me. Not my favorite place in the world.
Isela G.
3 reviews
Trying out Sephoras Foundation as in my opinion I have oily skin. Sephoras foundation was not my best experiance. I seem to find it very cakey and oily on my skin. For most people I know that they love packing or feeling a the foundation heavy on to there face. To this point I know to those people they would love Sephoras foundation because with a little they can get that cakey desire look and heavy feeling with Just little product to my opinion.
Meghan R.
Wilkes Barre, PA
11 reviews
The Kat Von D Lock It Foundation is a great product for full coverage. Except the shade i purchased (L41) was extremely thick and a paste consistency. Not easy to apply and after wearing, the product started to break down. Other than that issue, the color and coverage was great!
Anita H.
auburndale, fl
22 reviews
So I go to Sephora quite often. Mostly on my days off were I don't wear any make up. So when I do I get no help what so ever and no even a greetings from any of the sales associate. Do they judge the amount of money you are going to spend but the way you look? Because when I go after work I receive help. I work in administration and I expect the people that works for me to greet/help everyone the same and not by how they look. Just because I want to go shopping with no makeup and not dressy does not mean I am not going to buy something or need consulting. Come on they are the "experts" on beauty, help me out.
Gabrielle B.
Malta, NY
15 reviews
Sephora has so many different products and this is a must for all makeup lovers!
From nails to hair they have it all!!
Looking for a good highlight? Try their illuminate highlight palette it's truly my favorite for a great shine!
Madison C.
Philo, IL
2 reviews
Every experience I have had at Sephora has been a great one. As a regular customer, I have noticed that the staff are always willing to help! Most products are affordable but there are some that tend to be a bit pricey. I absolutely recommend shopping there if you are a make up enthusiast like myself!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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