BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,363)
Q&A (399)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Hannah T.
Roscoe, IL
5 reviews
i love this store. if you ever need a question or help to find ANYTHING. i mean from hair care, skincare to makeup. they have everything and the workers are just amazing. they are the most helpful workers i've met, and helped me find the perfect shade in any kind of makeup!
Lindsey Z.
Pittsburgh, PA
536 reviews
Beauty Junkie Expert Level 5
Sephora is heaven. The angels who work there are so helpful and kind and don't make you feel like an idiot no matter how dumb your question is. They take the time to show you how to use products and make sure that you're really getting what you want. Their return policy is bonkers. You can literally return anything at any time with or without the original packaging or receipt. It's Awesome. You can tell how important customer service is to the company and its employees. I'll always love Sephora.
Andrea J.
Terry, MS
2 reviews
I really love going to Sephora! Mainly because they know what they are doing when it comes to makeup and skin care!! Sephora carries a wider range of products also!
Brisa G.
Wendell, NC
49 reviews
Beauty Junkie Expert Level 1
I love the store is has makeup and that's my favorite I'm dying to try new makeup and putting it on the only thing Is that makeup is so expensive and I don't like that I shop at Sephora all the time literally all the time
razane b.
Alexandria, VA
10 reviews
Love love love this product Dr. Jart+
BB Dis-A-Pore Beauty Balm. I use this in place of foundation now. Makes my skin look so good. Colors are limited, but could match quite a few shades. If the color works for you I highly recommend it! Way better coverage and lasting time than Nars tinted moisturizer.
Stephanie S.
5 reviews
wish there was one closer to me but love shopping on their website!!

i love the sephora brand cream liquid lipstick - it doesn't budge and has so many pretty colors
Suzi H.
San Jose, CA
81 reviews
Sephora is one of the few stores where I will shop both online AND in the retail stores. The stores are amazing when you want to try something - endless rows of eye shadows and nail polishes and other higher-end cosmetics, all of which are available to sample - and I could spend all day in one. When you know what you want and don't want to leave the house, the website is always available 24/7 so you can order what you want and get your items promptly. The generous return policy gives me the confidence to take a chance now and again, because if it doesn't work out Sephora will take the product back and help you find something that suits your skin better.
Rosie G.
Santa Paula, CA
7 reviews
The workers were really busy I went on Black Friday but the shop was packed. So I went to the one inside jcpenny and it wasn't packed I signed up for a free makeover love the brand romance they have It Is a perfume smells amazing
Heather R.
2 reviews
Everyone's favorite makeup store! Everything you could possibly want and need in the makeup world can be found at Sephora. Everyone is super helpful and ready to help the makeup savvy. From Eye makeup to Foundation to Skin care and even Nail care can be found here. You can even receive makeup consultation and a make over for a price.

However, I removed one star for the high end price tags and the fact that this place can be overwhelming for makeup newbies and budget conscious shoppers.
Mar T.
San Antonio, TX
3 reviews
Sephora has everything you need just a click away!
I have checked prices online and with the brand store and most of the times you can get a better deal on Sephora.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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