BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,292 Reviews

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Reviews (34292)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Amy S.
La Porte, IN
16 reviews
Great selection of products. Wonderful customer service. The closest is 25 miles away, but it is worth the drive. Shopping a few times per year guarantees savings and that our product will be in stock. Would recommend to friends and family.
Reni G.
Owasso, OK
11 reviews
One of my favorites at sephora is the Diorshow Mascara. Two things about this mascara are 1. It smells AMAZING and 2. The product goes on sooo well and I can build it if I want to!
Katie U.
Dayton, OH
167 reviews
Beauty Junkie Expert Level 3
Sephora is the holy grail shopping meeca. Its huge its beautiful and its full of items that would make you wanna trade all youe values and morals for lol. It contains so many brand names from Gucci to Tom Ford to Too Faced and Tarte among so many others around 300 brands plus their own house brand. The first time I set foot in a Sephora was on a class trip to France. We went to Paris first, and omg it's beautiful there all of it. You won't regret stopping in here If not only to just be in the makeup meeca but to shop shop shop your little heart out

Esmeralda S.
Harbor City, CA
35 reviews
The Sephora brand gel eyeliner is the best. If you want a very intense liner. This is a must. Go amd get yourselves a gel eyeliner from sephora. Definitely recommend.
Melody K.
Roy, UT
372 reviews
Beauty Junkie Expert Level 4
Great quality products, so much variety of brands & varies depending on what store you shop at! The ones in jcpenney are smaller but the bigger ones have almost everything. So much skincare brands to try from & makeup brands & haircare brands it makes it a bit overwhelming but it's so great! They are really great at giving samples to try out! Love this store! I buy most of my highend products from here along with ulta! They also have a great rewards program! I love how they also have a machine to help choose the right foundation color for anyone!
Meredith P.
Pfafftown, NC
67 reviews
Beauty Junkie Expert Level 2
there are 2 stores in my hometown. one in the mall and one in jcpennys. the vibe you get from walking in to both is completely different. the employees in the mall treat you bad if they see you come in with a bare face thinking you have no idea what you're doing however you just didn't feel like wearing makeup that day lol. however we aren't here to talk about employees but i love Sephora, everything is categorized by brand and each kiosk has the products show what it's used for and the colors it comes in. love how Sephora also has perfume.
Lori W.
North Wales, PA
7 reviews
Great product! You hardly need anything else to cover your entire face and it works great for my dry skin! It's light and airy and my foundation settles well over it
Taylor O.
Chicago, IL
25 reviews
Sephora, thank you for fulfilling all of my makeup and beauty needs. I visit Sephora at lest 3 times a month. It's a quick one stop shop for everything beauty.

I have always experienced friendly service while shopping and the makeup specialists are always helpful and knowledgeable about the products.

I love being able to feel comfortable asking questions while shopping especially for beauty products and I feel Sephora does a great job making customers feel happy with their shopping experience.
Arissa D.
New Brunswick, NJ
5 reviews
At Sephora, I tried out their Nars concealer in the color Caramel to contour. It works wonders! The coverage is amazing and blends in perfectly! I highly recommend this product to my other make up beauties!
Jenn C.
113 reviews
Beauty Junkie Expert Level 4
I love sephora! What's not to love about it? It's a one stop shop for beauty; it has makeup, skincare, nail, hair care, and even those beauty minis that you can't pass up at checkout! Signing up as a member with Sephora has its benefits such as member discounts and other perks that you normally can't get anywhere else! I can't lie it's hard to leave with just what you walked in to get. I always end up leaving with more! Would highly recommend to family and friends and will always continue to shop there!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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