BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Adriana R.
Newburgh, NY
28 reviews
I love Sephora products! The closest store to me is about a half an hour drive, but it's worth it when I go. The only issue I have with the store itself is that I've heard some horror stories from people who previously worked there. Apparently they're not treated very well at certain locations, but I can't know that for sure. But the products themselves are fantastic and I've never had any really bad experiences at the store. The workers there have always helped me out with my make-up questions.
Meredith P.
Pfafftown, NC
67 reviews
Beauty Junkie Expert Level 2
there are 2 stores in my hometown. one in the mall and one in jcpennys. the vibe you get from walking in to both is completely different. the employees in the mall treat you bad if they see you come in with a bare face thinking you have no idea what you're doing however you just didn't feel like wearing makeup that day lol. however we aren't here to talk about employees but i love Sephora, everything is categorized by brand and each kiosk has the products show what it's used for and the colors it comes in. love how Sephora also has perfume.
Melanie W.
Pittsburgh, PA
38 reviews
Beauty Junkie Expert Level 3
Sephora, oh my God, I could spend the rest of forever in this store and be completely okay with it. I absolutely love everything about Sephora. The assosciates really know what they are talking about and are very helpful. There is just something about it, I get overjoyed every time I walk in. The brands they carry are ideal and the atmosphere is unexplainable. I prefer Sephora over Ulta any day of the week. I am also addicted to getting Beauty Insider points to get the free 100 or 500 point gifts.
Amy S.
La Porte, IN
16 reviews
Great selection of products. Wonderful customer service. The closest is 25 miles away, but it is worth the drive. Shopping a few times per year guarantees savings and that our product will be in stock. Would recommend to friends and family.
Xiomara C.
32 reviews
This is about there Play! By Sephora... Well I have mixed dealings about this $10 subscription box, it's a FAIL! Compared to other boxes in the same price range, this one is the worst!! I value this box every month at $10-$15 max. My Ipsy box was always valued at $30+! Sephora is a more well known brand and there coming out with a boring box every month! And I hate getting perfume samples!!!
Esmeralda S.
Harbor City, CA
35 reviews
The Sephora brand gel eyeliner is the best. If you want a very intense liner. This is a must. Go amd get yourselves a gel eyeliner from sephora. Definitely recommend.
Van D.
5 reviews
I love Sephora!! I have purchased so much make up here. They give me samples and I buy even more. They have a great rewards program that encourages me to come back ;)
Katie U.
Dayton, OH
167 reviews
Beauty Junkie Expert Level 3
Sephora is the holy grail shopping meeca. Its huge its beautiful and its full of items that would make you wanna trade all youe values and morals for lol. It contains so many brand names from Gucci to Tom Ford to Too Faced and Tarte among so many others around 300 brands plus their own house brand. The first time I set foot in a Sephora was on a class trip to France. We went to Paris first, and omg it's beautiful there all of it. You won't regret stopping in here If not only to just be in the makeup meeca but to shop shop shop your little heart out

Diana H.
27 reviews
Beauty Junkie Expert Level 1
I love sephora it is great and the products they offer are so good and they make you see a difference. I recently used their night face mask and it left my skin glowing and soft.
Reni G.
Owasso, OK
11 reviews
One of my favorites at sephora is the Diorshow Mascara. Two things about this mascara are 1. It smells AMAZING and 2. The product goes on sooo well and I can build it if I want to!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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