BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,296 Reviews

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Reviews (34296)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Devika B.
San Francisco, CA
13 reviews
I love shopping at Sephora. It's an adventure and an amazing experience. If you know all the things that you can do at Sephora then you would probably never leave as a customer.

Sephora has a great return policy. With or without a receipts I have never had a problem returning anything that I wasn't 100% satisfied with the products. When you have a receipt you get your money back and when you don't have a receipt you get the value for a gift card.

SAMPLES! When you go to Sephora and you find a product you aren't too sure about I've always been able to get a small sample of the product. Usually I get foundation, but I bet you could also find perfume and other products.
Veronica C.
51 reviews
Beauty Junkie Expert Level 1
Place with wonderful customer service, excellent products to buy and with the option of have points every time buy something is a good idea to be shopping on sephora.
Brittany K.
4 reviews
Sephora carries a numerous amount of cosmetic brands. Each brand has its pros for certain products. After trying many different liquid foundations, my favorite liquid foundation that Sephora carries is the "Too Faced Born This Way". There is nothing bad to say about this foundation. Although it is advertised as a medium-to-full coverage, just a small portion can be used for a natural look. It is build-able for more coverage, and always looks flawless. I recommend this foundation for everyone to try!
Heather R.
4 reviews
I have used Sephora makeup before and really liked
it, just don't have one locally. My favorite one is Kat Van D. It lasted
me for a long time and worth every penny!
Alexys E.
Paoli, IN
15 reviews
Really love beautyblenders I've tried plenty of dupes and none can compare. It's super soft on the skin and does a beautiful job of making your make up look flawless.
Emely V.
New york, NY
28 reviews
Beauty Junkie Expert Level 1
Amazing product, is very pigmented and smooth. I love the fact that even though its matt it doesn't get lumpy after a while. This lipstick stays on for the whole day.
Smaa K.
Rosedale, MD
82 reviews
Sephora is my got to store of all time, when it comes to everything beauty. They have an amazing selection online and in store. What attracts me the most is their return policy - you have the receipt & have used less than 50% of the product? Then you can return it no matter when you choose to return it. So you can never feel forced to commit to something that has caused break outs or has damaged your hair. It's really what makes me keep coming back. And I love their online sales section! There's always a large selection to choose from. I will always shop there again.
Denise T.
Winchester, KY
14 reviews
Went to Sephora to have a makeover and loved the job they did. The staff was great and answered every question that I had to ask. I will be shopping with them again.
Faith S.
Arkoma, OK
31 reviews
Beauty Junkie Expert Level 1
Sephora is AMAZING! They have everything you could possibly need from makeup to hair, nails, perfume, they just have it all. I highly recommend this store wether you are buying online or shopping in store.
Lucia H.
Wasco, CA
13 reviews
Sephora's PRO Airbrush 55 foundation brush is really good when doing a light to medium coverage foundation look. When using a heavier foundation it can look streaky.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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