BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,291 Reviews

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Reviews (34291)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Charlene L.
West Covina, CA
19 reviews
Their products are expensive, but you will find that they are high quality, and they aren't really selling it for more than other retailers. You can get deluxe samples as birthday gifts if you sign up for a card. The card works with passbook too! Their site is very easy to navigate through too, and the stores are organized by brand as well. Their employees are also very helpful, and they frequently host events and makeup lessons. Plus, their points system is very nice, and free samples are always a plus!
Kingston, RI
3 reviews
Sephora did my makeup. They were able to match my skin color, and add as I wanted. No selling of anything i did not want, and have prducts i am not allergic too as well
Jaime W.
176 reviews
This store has anything & everything you could possibly need. The staff is always so willing to help you find the right shades/colors that will make you look & feel beautiful! Pricing is here nor there, it depends on what you're buying!
Wendi H.
Comstock Park, MI
7 reviews
Aside from price, this store us one of my go-to's! The associates are amazing: super helpful and nice. And the benefit they're real mascara is my favorite mascara ever!
Margaret N.
San Jose, CA
18 reviews
Sephora has everything you need and more. Coming into this store is dangerous. It's like going to target. You. Come in with the intent of buying one thing, and walk out with 30.
Laurilyn V.
San Francisco, CA
74 reviews
I love this store. My mom got me into buying all my make up from here. They may seem abit more expensive than ulta but thats because they mainly sell brand name products. The sephora line itself I adore! I love their lipsticks and the arrangement of colors they have HOWEVER their gel eyeliner is crappy. Don't buy, its flakey. They used to have a good gel eyeliner but sephoras makeup line's problem is they give you something good then freaking take it away a season later. Its dumb but over all the stores great!
Fareeza A.
22 reviews
I love that Sephora carries *almost* all the brands I love. I wish they carried Mario Badescu and other more affordable, yet effective lines. Some items like the Sephora collection are overpriced in my opinion.

The shopping experience is ok. Luckily I know my way around, as employees can seem unfriendly sometimes. I notice that when I'm not wearing makeup, I'm treating a lot different than when I am. Unfortunately, if I'm going in store to color match, I'm usually bare faced so...

I love that there are always freebies online, but other than that the rewards system isn't really worth it. Ulta's is much better in the sense that you get cash back!
Chante P.
301 reviews
Beauty Junkie Expert Level 4
My local jcpennies has Sephora in it and I love it!! Some of the make up is a little bit expensive,but I still love checking all of it out and seeing if there is anything that I want to buy.They even have little containers of random things for only a few dollars at the front of the store.One of my favorite things to do in the store is to use the samplers to try out the make up,which is some thing I think every make up store should do because who wants to buy make up that they don't know will look good on them?
Ashley T.
Fremont, CA
11 reviews
Addicted to Sephora !!! They have so many good brands and so accessible &a convenient when I need to buy a certain item there. Makeup, skincare, haircare, nailcare you name it! 5stars
Maddie H.
13 reviews
Beauty Junkie Expert Level 1
Sephora sells most high-end makeup brands, excluding a few of my favorite, and is personally really helpful when makeup shopping. Instead of having to shop for each individual brand they are all sold in one store, which is really convenient. I like Sephora, but again it sells high-end makeup brands which can sometimes end up getting really pricey.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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