BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,291 Reviews

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Reviews (34291)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Ginna G.
Miami, FL
1 review
Sephora is my go-to for make-up purchases. They usually have every product readily available and if not, they'll let you know which other location has the product in stock. Their e-mails are also a great way to learn about new products. My only complaint is their rewards system. I think their rewards should be discounts on products as opposed to points that only add up for sample kits. My points have been sitting unused because I haven't been interested in any of the available products.
Megan S.
66 reviews
Beauty Junkie Expert Level 1
I loooove this place. If you go in and haven't been there before, the people that work there are so friendly and actually help you find exactly what kind of makeup that would cater to your skins every need! And help you find the exact shade of foundation or powder you need so you don't walk out of there with makeup that won't work for you! 5 stars! Xo
Maya H.
Philadelphia, PA
59 reviews
Beauty Junkie Expert Level 3
Like sephora for the mos part. Te only thing that I hate is that the store near men is in a very ritzy mall and because of this i feel like the people that work there are a little more stuck up. I've been followed around the store as if I was stealing something .... definitely unfortunate. I love their products though and nobody has a selection like they do.
Julianna H.
49 reviews
Beauty Junkie Expert Level 2
Although I'm not in Sephora as often as I am in Ulta, due to the fact that ulta is literally a 2 minute drive from my house, all of my experiences in Sephora have been positive. I wish the one closest to me (King of Prussia Mall) was bigger because it's always packed! I really like Sephora, and they have exclusives that other beauty stores don't have. The employees are always extremely helpful!
Robin C.
Bergenfield, NJ
306 reviews
A beauty lover's wonderland.

I know I spend way too much money in Sephora every year (my VIB Rogue status won't let me deny that), but I love makeup. I have fun with it and feel it lets me express my creativity and--most of all--it makes me happy. Sephora is my beauty source of choice and very rarely am I disappointed. They have the best selection around!
Brittany G.
Valley Park, MO
7 reviews
For $14 theses lip stains are a great alternative to more expensive brands. I find that they are comparable to the Stila Stay All Day Liquid Lipstick. They are good quality - smooth, vanilla scented, and last a full work day. Pros - long lasting, smooth, affordable, 41 shades available; Cons - somewhat drying (as most liquid lipsticks)

**Marvelous Mauve seems to be a fan favorite for all skin tones.
Carla P.
Perris , CA
136 reviews
Beauty Junkie Expert Level 4
I love makeup no I'm obsessed with it!! So a store that is all about makeup that's my favorite store. I go in there just to look at all that beauty lol. My favorite brand is tarte but they don't carry all their stuff so I have to run to ulta after, but I'm not complaining lol. So if you're a makeup lover like me go, but be warn you'll want to take the whole store.
Trudy N.
129 reviews
Beauty Junkie Expert Level 4
I am a former employee of Sephora and it is still one of my favorite stores. We had regular training regarding products to make sure we were educated on what we were selling. We got gratis so we were able to try products and see if they did what the promised. If you dint know where to start or just need some great advice about beauty products i highly recommend
Lindsey-Star D.
Hill City, SD
57 reviews
Beauty Junkie Expert Level 2
Sephora in person is the best!! Sephora online is alright. It's the people inside the locations that make the difference! The rewards system leaves a little to be desired especially when spending thousands on beauty. They do have Kat Von D exclusivity, because they own Kat Von D.
Sunshine M.
Mesa, AZ
65 reviews
Beauty Junkie Expert Level 2
Sephora is one of my favorite stores. Not only do they have a plethora of beauty options, you can even try them in the store. I love getting samples in store, because these products are not cheap. Make sure to try before you buy. But even if you do buy without trying, they have a great return policy. Make sure you keep the receipt for easy transactions. Don't forget they are available online and on app for even easier access :)
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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