BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Samantha O.
1 review
Super easy to browse what product you're interested in and looking for. Customer service is pretty well however, I recommend a greater variety of makeup at some locations.
Abby G.
Reading, KS
13 reviews
I love this store so much. I do wish that somethings would be a little less expensive but they do have really good brands and I love getting the Birthday and free samples.
Dena B.
Kensington , London
104 reviews
Sephora is the love of my life. They have almost every brand, and usually their prices are pretty comparable. Definitely sign up for the rewards programs because you can get some great free products and services. They also give you 3 free samples whenever you buy something online, and if you search sephora promo codes, you can get a deluxe sample of something if you spend over $25. They also have free in-store classes, which are so much better than trying to figure out how to do something from a youtube tutorial. They also have a program called flash shipping, where you can pay $10 and get free 2-day shipping for a year (pays for itself after 2 online purchases). Everyone who works there is also super knowledgeable, and if you want something, they will work with you to find the best product for your skin type.
Cassie H.
Phoenix, AZ
10 reviews
I love love love Sephora! You could spend so much time and money in the store. It's seriously addicting. I find myself coming here even when I don't need to. They have tons of high end brands of makeup, but they are all oh so wonderful! The employees are also very helpful and will take as much time as you need them to in order to inform you about a certain product, and will even apply it to your face and send you home with samples. If you don't mind spending a few extra $ on some great makeup, definitely give Sephora a go!
Madeline B.
Tewksbury, MA
81 reviews
Beauty Junkie Expert Level 4
I am a Sephora VIB (Very Important Beauty Insider) and I literally spend all of my money in this store! I love how the products range from the Sephora brand to more expensive cosmetics such as Dior, Yves Saint Laurent, Bobbi Brown, etc. I can't say that I have a favorite brand but at the moment I am currently loving Tarte cosmetics and Makeup Forever! These two brands both have such great quality makeup with natural ingredients. I love, love, love Sephora and I totally recommend this store for any beauty addict out there!
Aline C.
4 reviews
It has the variety and selection of high-end makeup and the brands that I love. You can test the products and they have beauty experts that help you with the products. It's nice if they have what you want to try so you can see the texture, feel, if it matches your skin tone, etc. Also, I love to do my shopping online because of the promotion samples.
Caridad G.
Vernon Hills, IL
8 reviews
Love to go to Sephora, I feel like a kid in the candy store because a want to buy almost everything but the most important thing is that I can try things before buying it.
Lorena P.
Rancho Cucamonga, CA
4 reviews
Sephora's matte lip stain is to die for! They have an awesome selection of different colors that are all intense and beautiful! If you are looking for a lip color that won't stain your teeth or clothes and will stay on through your evening, this is it!
Taylor O.
6 reviews
I don't know what I did before I shopped at Sephora! My location is always super busy on the weekends regardless of how well staffed they are so I've learned to go on the weekdays instead! On those days the ladies are SO helpful and not in a "I'm trying to sell you this $50 foundation you don't need" kind of way. They genuinely are interested in my end use and what is going to benefit me best. Plus they honestly have a great return policy for when something just doesn't work. Love love love Sephora especially at Mall of America!
Amanda H.
Phoenix, AZ
3 reviews
Kat von D rocks! I decided one day to kick the old make up and buy all new, boy was I glad I did. I got a few items of the kat von d line and love, love, love it! Specifically the matte lip gloss. It is a fantastic color and it lasts without drying my lips out.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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