BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34306)
Q&A (382)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Ravin C.
Calhoun, GA
26 reviews
Beauty Junkie Expert Level 2
SEPHORA! I am like a kid in a candy store in this place. I like that they give you the option to test just about anything and even better they give you samples! My skin is 3 toned, or at least to me, so finding foundation is a chore. Not here! They matched me and helped find a cheaper alternative but gave me a take home sample of both to see which works best for me.

Some staff at the stores have visited have either been rude or have out right ignored me or other customers. That would be the only negative comment I have about Sephora.
Alyssa P.
101 reviews
I like Sephora. I love shopping online because I feel you get better deals and on top of that you always get three samples added to your bag of $25+. The reason I'm giving it four stars is because walking in the physical store isn't the best. The workers are not very friendly and are very judgemental. Which really stinks because it's so hard trying to view what shades actually look like online. It's best and also a bit more fun to go into the actual store and look at the shades in person. Makeup is supposed to be fun and any Sephora I've ever walked into has never given me a good or welcomed experience. And it's not like I even go there in like sweatpants or a hoodie that makes me look shady, I always dress very nicely and professional and am only stopping by the store on my way home from work or school.
Latifa B.
Mount Zion, WV
384 reviews
Beauty Junkie Expert Level 3
I love sephora it's literally heaven to me. It's love in first sight when you get in there the prices are a little over rated but other then that there products are THR BEST EVA
Rachel S.
Garden Grove, CA
52 reviews
Ran out of your favorite makeup item and need it quickly? Chances are you can drop by Sephora and find it. I've always had positive experiences when shopping at this store. The individuals who work there are extremely helpful and full of knowledge about different beauty products. The Sephora in house brand of makeup and brushes are not too shabby either and can often times be more affordable than other name brands. I actually use their makeup brushes pretty regularly. Sephora also has a great rewards program where you're able to earn free beauty products.
Leanna B.
644 reviews
Sephora is such a wonderful store. It has everything you need from makeup, to nail polish to hair care. You can even find gifts for people in your life at sephora. I would recommend going into a sephora store atleast once!
Raquisha W.
Carthage, NC
14 reviews
Sephora has anything beauty you need. They carry all of the top brands. And they have their own brand that is a little cheaper than the top beauty brands but just as good.
Lorena P.
Rancho Cucamonga, CA
4 reviews
Sephora's matte lip stain is to die for! They have an awesome selection of different colors that are all intense and beautiful! If you are looking for a lip color that won't stain your teeth or clothes and will stay on through your evening, this is it!
Bibiana E.
6 reviews
I have been loving my new highlighter by becca in collaboration with Jacklin hill im the color champane pop i think it is a beautiful.color that suits a lot of skin colors
Libby W.
Woodbridge, NJ
44 reviews
Beauty Junkie Expert Level 3
This store has all of the beauty products that you could ever need. This is the only store I shop at when I need beauty products. I love coming here because all of the people working here are super helpful and they have a rewards program where you can buy products and get points. Also, I like that you can return stuff even if you've used it because I like trying new products without having to keep them if they don't work for me. The only thing I don't like is that a lot of stuff is really expensive and they rarely have sales
Jay M.
Pacoima, CA
23 reviews
Safari has everything you need including other things that are just make up for your body and face and hair a little pricey but still great qualities I highly recommend it
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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