BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Jani G.
4 reviews
my favorite place to shop for makeup. i frequently visit this store and am VIB status. love the brand selection and the return policy. always know i'll find what i need here.
Latifa B.
Mount Zion, WV
384 reviews
Beauty Junkie Expert Level 3
I love sephora it's literally heaven to me. It's love in first sight when you get in there the prices are a little over rated but other then that there products are THR BEST EVA
Aimee S.
Pikeville, TN
1 review
I have tried many brands of makeup, but I love Sephora hydrating &Soothing foundation. I havery trouble with dry skin and this is the first time it feels natural on my skin
Ravin C.
Calhoun, GA
26 reviews
Beauty Junkie Expert Level 2
SEPHORA! I am like a kid in a candy store in this place. I like that they give you the option to test just about anything and even better they give you samples! My skin is 3 toned, or at least to me, so finding foundation is a chore. Not here! They matched me and helped find a cheaper alternative but gave me a take home sample of both to see which works best for me.

Some staff at the stores have visited have either been rude or have out right ignored me or other customers. That would be the only negative comment I have about Sephora.
Christine H.
Houston, TX
3 reviews
Sephora blue nail polish is soo great! it has a nice vibrant color to it. The best part is that it last for a very long time. Im the person who constantly deals with chipped nails from other nail polish but ive never had a problem with the nail polish i bought here,
Sephora has the best makeup lines and moisturizer. My favorite product is the Clinique pep start line of moisturizers because it is light and a great way to start your day.
Ashley H.
201 reviews
I love sephora so much that it's now my second home! They are always thinking about their customers.. They have awesome deals and I love their huge holiday sales! If you spend a certain amount of money you can be a vib member. A vib member can get early access to new releases when they first come out and you can shop before the store opens! And don't get me started on the points!! The money that you spend turns into points that way later you can get free stuff with those points! I highly recommend sephora to any beauty addict like myself!
Taishalyn F.
Kissimmee, FL
12 reviews
If you are in need of any beauty item this is the store to go. They have everything from skin care to make up and even fragances. Their beauty consultants are very helpful.
jada t.
Saint Petersburg, PA
112 reviews
Sephora is my happy place and I absolutely love going into the store. I like that the employees welcome you but don't stand by your side. I have encountered that quite frankly at both of the Ulta's I go too, but never at my Sephora. The employees are very kind and helpful. Their customer service is great. Twice, I didnt receieve my samples and they added 200 beauty points to my account to make up for it which was totally sweet of them. I love this company. I wish their reward program was like Ultas though. My favorite place to shop!
i love sephora!!!!!!!!!!!!!! like its my fav store! i love the free samples and how the workers help me find the right shades for me! they should have more stores tho in WA
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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