Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Sephora
Sephora
Reviews (34295)
Q&A (379)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Josephine A.
Mystic, CT
34 reviews
Beauty Junkie Expert Level 3
I absolutely love Sephora. I discovered it about four years ago when a friend told me about bare minerals makeup. So I placed an order online and received my free samples, great. I also started to receive their emails and they really do offer some great promotions. The other day I placed an order for a total of about $70 and on top of the stuff I ordered I got my three free samples, I redeemed my beauty points for a deluxe sample, and i got a free clutch with eight more samples! This store rocks when it comes to rewarding their customers. Oh and you get a birthday gift on your birthday too! Usually a deluxe sample of something and it changes every year! Last year it was two small things of lip gloss.
Brenda P.
5 reviews
I used the Anastasia bervelly Hills dipbrow and i really love it it was really pigmented in my brow and i love it because i really don't have so much eyebrow hair and this product just fits so perfect for my eyebrows
Melissa w.
Anamosa , IA
79 reviews
Beauty Junkie Expert Level 3
Okay first of all I love sephora so much, it's not even funny everytime I go on their website I always end up buying something. I've always had such a great experience with sephora and I love the fact that you can redeem points for gifts. I also love that they have special vib events. I love every palette that I've purchased from sephora they are my babies. And let me tell you, if you ever want to buy some thing from sephora that you've been wanting then you treat yourself because you deserve it and it's like getting Christmas gifts in your mailbox
Gina M.
42 reviews
I LOVE Sephora for many reasons: 1. I love that I can find a variety of high end makeup brands in one place. It's convenient and easy to shop. 2. I love that I can try out everything before I buy it or ask for samples to take home. It keeps me from buying things that I'll just return later. 3. The reward system is great! They recently made some changes to it and it's fantastic. I get a lot of freebies when I shop online and I can use up my points on smaller rewards or save them for bigger rewards because they never expire. 4. Returns are painless. They'll accept returns even if you lost the receipt. The service is great!
Jessica S.
Providence
2 reviews
Organized store. Good variety, some exclusive brands. Employees are knowledgeable but I often find that they scare away some customers. Rewards program is lacking benefits.
Amber C.
Sikeston, MO
9 reviews
Sephora is a fantastic beauty one stop shop! Being a VIB Rouge member I receive so many different perks. As a makeup lover I can definitely recommend using Sephora as your one stop beauty shop.
Jennifer C.
Avawam, KY
7 reviews
I love sephora! The free samples allow you to test the product before committing. They have a wide range of brands to choose from and their prices are comparable to others.
Rachel S.
Garden Grove, CA
52 reviews
Ran out of your favorite makeup item and need it quickly? Chances are you can drop by Sephora and find it. I've always had positive experiences when shopping at this store. The individuals who work there are extremely helpful and full of knowledge about different beauty products. The Sephora in house brand of makeup and brushes are not too shabby either and can often times be more affordable than other name brands. I actually use their makeup brushes pretty regularly. Sephora also has a great rewards program where you're able to earn free beauty products.
Blaine F.
Baton Rouge, LA
3 reviews
Absolutely love Sephora, it's my go to place for makeup always. I recently purchased some of their brushes and love them. High quality products and super reasonably priced.
Alyssa P.
101 reviews
I like Sephora. I love shopping online because I feel you get better deals and on top of that you always get three samples added to your bag of $25+. The reason I'm giving it four stars is because walking in the physical store isn't the best. The workers are not very friendly and are very judgemental. Which really stinks because it's so hard trying to view what shades actually look like online. It's best and also a bit more fun to go into the actual store and look at the shades in person. Makeup is supposed to be fun and any Sephora I've ever walked into has never given me a good or welcomed experience. And it's not like I even go there in like sweatpants or a hoodie that makes me look shady, I always dress very nicely and professional and am only stopping by the store on my way home from work or school.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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