BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

Top Questions See all 2,040 Q&A

  • Sephora or iPSY ? 💕💄3 Answers
  • Ultra or Sephora ? Witch do you find more better?🤔 I lov...17 Answers
  • My birthday gift from #Sephora woohoo!!!!! And some free...1 Answers
Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Melissa R.
Pharr, TX
133 reviews
Is my favorite makeup shop, find all type of makeup and care skin,
Handles products of excellent quality, my favorite purchase is brand for Anastasia Beverley hills, yesssssss I will shop here again and again!! For all my life ❤⭐️
Lexie B.
Greenville, Sc
17 reviews
Sephora is an amazing company, I love that they give you samples before spending your hard earned money on a product they may or may not agree with your skin! They're great!
Natalie A.
Valrico, FL
2 reviews
Sephora is amazing! I love high end beauty products and they have a good selection. They always have new products online and everyone is nice that work at the one I live near
Liz D.
Uxbridge, MA
1 review
If you are looking for one stop shopping for all of your beauty needs, look no further! Sephora has everything you need from skin care, to nail care, to hair care, to cosmetics. Staffed by plenty of knowledgeable salespeople ready to help you be your most beautiful you, you find answers to all of your beauty questions. Want to try something new but scared by the hefty price tag? No problem! They're always willing to send you home with free samples - and join their rewards program to accumulate points and score even more free products! Don't like a purchase? Sephora's return policy is best in class making it easy to be confident making purchases. Be forewarned though, a trip to Sephora can be rough on the wallet!
Katie E.
Chesapeake, VA
21 reviews
One of my go to make up stores, love the point system great for trying new products. The sephora brand make up is also a great deal if you don't want to spend a lot of money.
Haylie R.
Omaha , NE
3 reviews
Sephora is a great store to purchase makeup. Every time I have been in Sephora I have been helped right away and was always able to find what I needed. The staff is very knowledgeable and I have had great customer service experiences. They also have large product lines.
Jayme J.
Indianapolis, IN
5 reviews
I absolutely love Sephora! All of my favorite high end brands are all in one place. Its so easy to swatch all of the makeup they have in store so you can try before you buy.
Dallas Texas
19 reviews
They are always rude when I come to this store.. I walk and all of the employees are always talking to each other so instead of me bothering them I start to help my self. As soon as they see me swatch or try out more than 3 products they start following and smiling instead of asking if I need help they just follow me then entire time until I say I don't need help. I'm giving three stars because the check out employees are actually nice and they do give you free things on your birthday.. only problem with this store is the customer services ...
Sephora is one of my favorite stores to go shopping for some new makeup. Everything's is organized I know exactly where I'm going when I get there, there products are amazing
Melody V.
Lewisville, TX
60 reviews
Beauty Junkie Expert Level 3
I try and only come here when I absolutely need something or I'll end up buying 20 more items than I needed.

The workers are always extremely helpful and are able to answer any questions I have about any of the products. The best part is that you get to try on any product you're interested in and take home samples as well. They also allow you to return a product if you decided you don't like it, which is a big plus.

I love that Sephora doesn't have representatives from certain brands trying to upsell you on that brands products. You get real people with honest opinions.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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