BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,293 Reviews

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Reviews (34293)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Tricia S.
Lorain, OH
363 reviews
Beauty Junkie Expert Level 4
I love Sephora, I spend way too much money there. They always have what I need and the staff is for the most part awesome. If they don't have what I need in stock they are always offering samples. I love the fact that if you are unhappy with your item, or its not working for you you can return it. I don't return much but to have that as an option if that lipstick or eyeshadow is making you breakout due to an allergy or just an awful product. Their beauty insider card is awesome, I spend so much there and to have the option to get free goodies is awesome! Love the Play Box!!
Ivonne G.
Washington, DC
16 reviews
Embryolisse creme is a great product for daily morning and night use. This cream with enhance your skin by hydrating it sufficiently enough for it to be soft and full of light. Use it before applying makeup on the morning and before going to sleep for better results.
Kelly H.
24 reviews
Sephora is a great place to purchase a lot of my high end favorite makeup. I love to be able to walk into a store and swatch makeup and find the perfect match for my skin tone. Highly recommend.
Sherin F.
Ontario, CA
5 reviews
I realy like sephora and I adore their products ,it's a variety of trusting products ,good variety of colors and v good sales persons ,you ll find what you looking form from perfume to face makeup,lip color just mentioning it
Rachel B.
Hillsboro, OH
12 reviews
Buying from Sephora using the app is great. I wish they had more sales like ulta but overall I have had way better experiences with sephora than ulta. Ulta employees are aweful!
Stacy N.
Lewiston, ME
17 reviews
Sephora products are very good products. I have never been let down or felt that the products were not worth their money. My favorite product is their mascara, better then sex.
Juliane B.
Chapin, SC
7 reviews
This place is the paradise on earth. They have everything you need in the store. The employees will always be willing to find you the best mascara and so on. Their prices are just about the same as every other make up store. I would definitely recommend it!
Megan S.
Blue Springs, MO
4 reviews
My absolute favorite store to buy makeup at! They have so many makeup brands to chose from to get whatever makeup product you could need. Not only does it have makeup but it has skin care, hair care, fragrance and tools. Truly a one stop shop
amy m.
Seymour, IN
24 reviews
Cosmetic heaven under one roof! i wish i had a Sephora store closer to me (60+ miles) BUT thanks to the Sephora App I'm happily shopping myself silly anyway. The app has a lot of virtual options too, so I can match some colors, so that also helps for those that live too far away.
PLUS I love their little perks like samples with mailers, the Beauty Insider & the VIB program.
I depend on Sephora product ratings a lot too. The customer reviews & editors pics really help me decide what to buy & try. Its just made my skin care & makeup decisions so much easier. I've just hit 50 and my skin has changed so much I've basically had to start all over again for makeup AND skin care products, so Sephora has become a real lifesaver for my face!
Aisha J.
Norcross, GA
6 reviews
Sephora is my go-to store to purchase high end makeup. They usually have everything i'm looking for and/or have heard of online. Sephora gals and guys are always very eager to assist so its great. The store carries many brands: Laura Mercier, Benefit, Tarte, Urban Decay, Hourglass, and Hudabeauty are just some of my favorites. They don't have many sales though in store, so you usually have to do some online shopping for that, but that means paying for that dreaded shipping. However, if you're a part of their Beauty Insider program and spend $1000 in a calendar year, you get free shipping on your purchases for a year, as well as many other perks. So that's nice, although I don't know many people that would spend that much unless they're bloggers.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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