BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Liz D.
De Pere, WI
10 reviews
Beauty Junkie Expert Level 1
Great staff, always willing to help. I love that every time I go in I can trust that the employees will give me their best option and knowledge. Great return policy when needed.
Emma P.
Chicago, IL
7 reviews
The employees at Sephora are always so helpful, and make your shopping experience fun and easy. I LOVE the Sephora brand makeup - especially the felt tip eyeliner and lipstick.
Carly S.
Salt Lake City, UT
25 reviews
Sephora is my favorite store for beauty supplies. It has everything you could ever want or need. And the prices are comparable. You also get free gifts! Love this store. Everything in one stop!
heidi s.
Ville Platte, LA
48 reviews
I love sephora! I love that you can get samples of foundation before splurging! I love that the sales associates are always willing to help you, and love the rewards program that makes buying makeup worth it!
Chelsea E.
7 reviews
They have everything! Try the Too Faced mascara, I have tried numerous others and there's nothing that compares. It runs out faster than I would like or I would give it 5 stars.
Emily R.
Cathedral City, CA
3 reviews
Love sephora!! Always great service! There is always someone there to help me when I need something!! Would defienetly recommend sephora to anybody looking for a makeup store!!
Leslie P.
10 reviews
I have been a loyal customer of Sephora for at least 6 years. I normally buy the majority of my beauty products from there. I also enjoy purchasing online and the quick shipping
Chelsea B.
Detroit, MI
34 reviews
Overall my experience with Sephora has been great. I don't think there has ever been a time where I wasn't asked if I need help finding something and everyone there is always resourceful.
April P.
Toledo, OH
33 reviews
Beauty Junkie Expert Level 1
Sephora is a holy grail for high end makeup products and their reward program is amazing. Downside is that the employees can be a bit cold but more often than not you can find one in the store that truly loves helping their customers rather than their own reflection with a $80 foundation on. Other downside is my location is smack in the center of the mall, which isnt my number one place to visit haha.

Overall though, this company is ever changing to meet the needs of its customers with expanding brands and available selection. Amazing place. I mean, as a makeup obsessed gal, need i say more? :)
Tiffany M.
Ogden, UT
2 reviews
I love going into sephora, I learn something every time I go in there. I usually use the bare minerals, and anytime I need helping matching a new shade there so quick to assist.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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