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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Valery C.
Middleburg, FL
53 reviews
Sephora is an amazing store. It has all kinds of great makeup for anyone!!! It has lots of variety when it comes to makeup brands. The quality of the makeup is also really good.
Mary A.
Gainesville, VA
2 reviews
Sephora is one of my go to stores for all of my beauty products. They have everything you could need to feel beautiful. The stores are organized and the staff is usually experienced and able to speak intelligently on the products. Stores are clean and you are able to try products in the store. They sell a large variety of products in various price ranges. The website is user friendly and provides a lot of customer reviews which are helpful in experimenting with new products. I would recommend Sephora to any female who enjoys beauty products or even those who typically don't use many beauty products.
Emma P.
Chicago, IL
7 reviews
The employees at Sephora are always so helpful, and make your shopping experience fun and easy. I LOVE the Sephora brand makeup - especially the felt tip eyeliner and lipstick.
Shiggy L.
6 reviews
This korean skincare brand comes with 5 sample sized products.I have been really into korean skincare as they are very into skincare and this has been really popular right now.I love the aqau bomb from their line !!
Juli B.
Tarawa Terrace , North Carolina
7 reviews
Sephora is my go to store. Whether it's in person or online. Thy always have all the products I use! My favorite store ever is in NYC. They are so welcoming and helpful. I will continue to shop at Sephora !!
Aisha J.
Norcross, GA
6 reviews
Sephora is my go-to store to purchase high end makeup. They usually have everything i'm looking for and/or have heard of online. Sephora gals and guys are always very eager to assist so its great. The store carries many brands: Laura Mercier, Benefit, Tarte, Urban Decay, Hourglass, and Hudabeauty are just some of my favorites. They don't have many sales though in store, so you usually have to do some online shopping for that, but that means paying for that dreaded shipping. However, if you're a part of their Beauty Insider program and spend $1000 in a calendar year, you get free shipping on your purchases for a year, as well as many other perks. So that's nice, although I don't know many people that would spend that much unless they're bloggers.
Emily R.
Cathedral City, CA
3 reviews
Love sephora!! Always great service! There is always someone there to help me when I need something!! Would defienetly recommend sephora to anybody looking for a makeup store!!
Victor H.
Doral, FL
130 reviews
Beauty Junkie Expert Level 5
A cosmetics lovers dream store. I've never been in a physical Sephora but I've been online shopping for years now. Currently a VIB Rouge, I can say their rewards program can be a great way to learn about new products without spending a dime. You rack up a point for each dollar spent which adds up quickly over time. Shipping is always reliable and products have never arrived broken or damaged. Customer service is exceptional and their return policy is unchallenged. Love that they will refund you the money if something you bought goes on sale up to two weeks after your purchase. Excellent store!
Sarah L.
Brownsville, TX
2 reviews
I got my smash box x rated mascara from sephora and it is amazing. It makes my eyelashes look fake eyelashes long and beautiful and it is non clumpy and easy and smooth to apply
Crystal L.
92 reviews
Beauty Junkie Expert Level 4
How can anyone NOT love Sephora? Pretty knowledgable staff, great selection. I prefer Ulta though because of the combo of drug store and high end products and their rewards system.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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