BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34302)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kyleigh F.
Fort Wayne, IN
10 reviews
All of the associates are extremely helpful and always pleasant to talk with. Thankful they are so knowledgeable in a subject I have little knowledge about. Love going in and asking for advice and help when looking for a specific product
Nancy Y.
Willis, TX
3 reviews
I purchase a great deal of my makeup from Sephora. And always have great outcomes with their products. One of my favorites would be the urban decay primer. It's worth your money!!
Alise W.
Hayes, SD
5 reviews
I have recently picked up the new 'Too Faced' 'Sweet Peach' eyeshadow palette at Sephora. It's one of the best palettes I have ever used. I love the variety of shimmers and mattes.
Cristy F.
Tarrs, PA
9 reviews
Love all of their products and the variety of brands they have. I also love that they allow me to try samples so I know I like the product before I leave the store. I will go back!
Maria B.
Lexington, KY
2 reviews
Anastasia Beverly Hills Dio Brow Pomade in Ebony. A small amount goes a long way and last for a long time! I've had mine for over 2 years and still haven't went through half of it!
Vera D.
23 reviews
Sephora is a great go-to for many different makeup brands, including exclusives that can only be found at this store. Their rewards program is a great way to get some free items, including mini samples of products you've been wanting to try.

The only "downside" to Sephora is that they do not offer regular coupons like some other beauty stores, and they do not carry drugstore brands. This isn't necessarily a bad thing, but something to consider when you want to explore both low-cost and high-end products.

Sephora has a great return policy on items, allowing you to return opened products. This is a huge plus as we all know that not every beauty product works well with our bodies.
Aubree B.
3 reviews
Helpful employees and a plethora of products--perfect for any makeup lover! In my experience, shopping Sephora online is a breeze. My order ships in no time and there's no hassle.
Emma G.
Burbank, CA
14 reviews
I prefer ulta for my everyday make up needs but Sephora is my go to if I feel like spoiling myself with a fancy new product! They tend to carry some of the more higher end brands.
Tamera H.
Enville, TN
19 reviews
Sephora is a great place for makeup products. I love the foundations and eye makeup they have. Very pretty lipsticks. The store is a little pricey, so I only go there when I have good money.
Karen H.
401 reviews
Beauty Junkie Expert Level 5
Pros: friendly staff, return policy is excellent, samples given on several brands and products, rewards program perks.
Cons: staff isn't as knowledgeable as they should be especially in the skin care area. I get different answers from staff about the same question, rewards program could be a lot better! The sizes of 100 point rewards are ridiculously small. I wish points could equal cash value like at Ulta to get a discount off a product of your choice. My points keep growing and are useless to me. The color iq has never been accurate for me either so finding a foundation match is difficult.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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