However, this is a good opportunity to share a positive consumer experience. I wanted a hands free device for my birthday. My girlfriend bought me a blutooth leaning towards the higher price range and I couldn't get the volume loud enough. We exchanged it for a different model in about the same price range and the rubber covering to the ear bud bud fit loose on the device and worse in my ear. To boot, it sounded terrible! I thought that maybe the many machine guns I fired in the Army had damaged my hearing, but my girlfriend confirmed that wasn't the case when she tried it out. Anyway, I did a little research online and purchased this model. It sounds good, arrived quickly, and was half the price! I am very happy.