I am not happy with the quality of this bag. For the price I paid, and for it being less than three months since I made the purchase, I find the following issues to be unacceptable. The first issue is the shoulder strap clips that attach to loops on the bag stratch the paint. There are now chipped copper rings showing instead of black rings. The second issue is the stichwork is coming undone in several places, including the handles and the side pockets. I feel this is either a non Samsonite product, or Samsonite products are not as good as they make themselves out to be. I do not overload the bag, and I treat it very carefully. Sadly, at this rate, I have another 3-6 months to go on it before I will be using a bag that looks to be 5 years old. I do have to say that the leather is nice, but the quality of craftsmenship is very poor.