So, this Sally Hansen Ouch Relief kit gets a 4 star review. I bought it at Wal-Mart and went home. I read the instructions which say your hair needs to be of a certain length in order for the wax strips to grab a hold. I waited about a week (so no shaving!) and finally sat on my bathroom floor to do it. Again, I pulled out the instructions which said, make sure the area about to be waxed is clean and dry. Then it said apply the lidocaine towelette to the area about to be waxed. I waited about one minute after the lidocaine towelette to kick in and started rubbing together the wax strips. You're supposed to rub a set together until they pull apart from each other. I rubbed until my hands hurt and slowly I tried to pull apart the strips. However, they were getting stuck in some spots and were not coming apart. So, I had to use my blow dryer to really heat the wax up and get them melted apart. All in all, the product works great! It comes with oil to rub in after too. Will use again!