- "Always a wonderful experience when you stay, The Ritz-Carlton offers beautiful surroundings, exceptional customer service, great service as well as a variety of amenities." in 9 reviews
Enjoy the automatic Gold Status and the perks of Club lounge access and free high speed internet when you stay at a Marriott property. The annual fee is around $400 but it’s worth it.
The very heavy black card definitely makes an impression when you pay. If you’re going to a power lunch. This is the card to pull out.
Background: we travelled with 2 small children under 3. Family of 4- celebrated 3 birthdays!
First- as soon we pulled up to valet we were greeted with exciting warm welcomings! Great 1st impression
2nd- staff walked us from valet to check in and as we were checking in she brought back cold towels, slushies for all of us AND she brought back the kids slushies in nonbreakable cups (winning!), then she dragged in a wagon full of toys for the kiddies to choose a toy from! They were so excited for this.
3rd- during check in they asked a lot of questions such as names, are we celebrating anything, etc.... hello, THEY UPGRADED OUR ROOMS!
4th- they allowed us to do early check in! Check in is 4pm, but we around 1pm.
5th- as soon as we arrived to our rooms there was a gift for the kids (beach toys), and a special birthday surprise- 3 cards signed by the employees, 3 mini cakes, balloons, chocolates, and even a SCAVENGER HUNT for the kids! Seriously, so sweet!
6th- room service can TWICE a day! Can't beat that!
7th- valet, customer service, basically all employees remembers our names (including the children's names)
8th-kitchenette, fridge, freezer, microwave, and ocean view
Lastly, they provide beach towels/bags and unlimited complimentary water bottles.
Staff here at the ritz were AMAZING! This is why they are a 5 star hotel. We felt so relaxed (as relaxes as we could get with 2 small children - ha!)
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