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QVC
QVC
By QVC
4.63 / 5 based on 64 Reviews
Robin Y.
Robin Y.
141 reviews
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Beauty Junkie Expert
Level 4
Have you ever had problems returning something?
Marcelene C.
Marcelene C.
Santa Maria, CA
12 months ago
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Beauty Junkie Expert Level 2
I have been shopping with QVC for years. They have an excellent return policy and a excellent customer service department no matter what easy returns I Love Shopping with them
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Staci D.
Staci D.
New Hartford, NY
1 year, 3 months ago
Top of the line customer service. You can buy makeup, try it for 30 days and return if you decide you don't like it. That goes for ANY & ALL of their products.
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Sandra C.
Sandra C.
Thunder Bay
1 year, 8 months ago
They have the best customer service. I live in Canada and being a US company they are very good to Canadian customers. They do not ship to Canada anymore. I pick my orders up at the US border and they provide a shipping label so I can just drop the parcel off there. They take the cost of the postage off the item I am retuning, which works for me.
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Mariah H.
Mariah H.
1 year, 11 months ago
I have not had a problem
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Summer C.
Summer C.
Henrico, VA
1 year, 11 months ago
I haven't
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Valerie L.
Valerie L.
Cleveland Hts, OH
2 years, 6 months ago
I have only had an issue with returns when it was past the 30 days that they allow for returning. You do have to be careful when you order a product if it has automatic renewal or it is set up to ship again in a few months, which is often the case with beauty products.
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Melissa R.
Melissa R.
Harrington, DE
2 years, 9 months ago
I haven't but I know a few people that have. I know one of the issues a friend had was it was an easy pay item that didn't stop coming out for a month or two after they returned the item. QVC did figure it out and reimbursed them everything but it was a hassle and several phone calls.
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