Overall, as a liner, the product itself is good. Not too hard or soft, and stays on where it should. But the packaging, ugh, it’s awful! It took me fifteen minutes to understand how to even get the cap off without breaking the entire pencil. When I worked at Ulta, this was a constantly returned product, because customers could not remove the lid or understand how to get more product out of the tube. The backwards twisting to “sharpen” more product in the tube is too confusing, I would consider buying another if they repackaged into something normal.