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4.7 out of 5 stars
  • 5 Stars79%
  • 4 Stars17%
  • 3 Stars3%
  • 2 Stars1%
  • 1 Star0%
4.73 / 5 based on 2,123 Reviews

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Reviews (2123)
Q&A (35)
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  • "I have to travel an entire state over to actually visit and shop at Nordstrom, so I am a regular shopper on their website and the customer service is really helpful." in 77 reviews
  • "Nordstrom is the best department store not only for its long range of beautiful products from shoes, makeup, jewelry, bridal and bridal party dresses, and my favorite handbags; but for having the best customer service and the best return policy of any store or department store!" in 36 reviews
  • "My closest Nordstrom is about 4 hours away (I work from home) so all of my shopping is done online, thank the retail Gods for free shipping and free returns!!" in 26 reviews
  • "Nordstrom's free shipping, fantastic return policy, and Nordstrom Note rewards program have made Nordstrom my favorite department store." in 16 reviews
  • "One of my favorite retailers, generally they have some of the nicest staff and best customer service experience track records." in 15 reviews
Samantha S.
Hampshire, IL
185 reviews
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Beauty Junkie Expert
Level 2
So I normally have always had the most amazing experience at Nordstrom however recently I used their website to pick out a few dresses I wanted to try on for a wedding I selected what store I would attend and what size I needed and when I got to the store and show them the dresses that I wanted to try on the store was under construction and they said they didn't have it even though the website clearly said they had it at that location and in my size. I was just really disappointed because whenever I go somewhere nice Nordstrom is definitely my go to and I felt unsure whether or not they really didn't have the dresses or if it was an error on the websites parts or if that employee just really didn't feel like looking for the address I need it because the store with our construction. Either way I generally think if I need something I can find it there however I drove over an hour to get to that location and was just truly disappointed
kai f.
262 reviews
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Beauty Junkie Expert
Level 4
This is my favorite department store and not only because they have everything I want but when they have sales, the things that I really want are seriously discounted and I feel it’s better quality items than Macy’s and of course jcp. I just love this store overall and the service I get in there is amazing
Amanda L.
Yucaipa, CA
50 reviews
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Beauty Junkie Expert
Level 1
LOVE Nordstrom! I love that they have every style under the sun, they have clothes for every age, and every person! They have an awesome price range from very expensive, to really reasonable! :) I also love that they sell Brandy Melville at Nordstrom haha :)) but I highly recommend Nordstrom :) their employees are always amazing and super sweet and helpful, their stores are always clean and taken care of, and I know they also take amazing care of their employees! My aunt has worked there for 15 years, and there is a reason why she hasn't left it because they take such amazing and beautiful care of her! I love that they love on her so much, which makes me enjoy their store even more :) I always recommend Nordstrom to everyone and anyone because like I said, it works for everyone!
Mariagrazia L.
Safety Harbor, FL
25 reviews
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Beauty Junkie Expert
Level 1
I can’t say enough about this shop! You can say that I was born into Nordstrom. My mother began shopping here long before it was an “it” place. She taught me about the importance of buy classic and quality over trendy and shatty. Nordstrom always treated her like gold even if she was just buying pantyhose and now as my own woman with my own style (yet so my mothers daughter) I never shop anywhere else when it comes to my must haves, undergarments, and black tie events. If I have a problem of any kind they return it, if I need my size they order and ship it to me for free. I go in there looking shady to say the least and they always treat me like a queen unlike their competitors. Love this place! It’s now a generational thing in my family.
Ambrosia C.
Portland, OR
25 reviews
Nordstrom will always be a home base for my shopping needs. I feel at home when I shop at Nordstrom. It's clean, smells nice, employees are generally happy & accommodating, and I rarely walk through without having found at least one item. Nordstrom has been one of my top goto places for many years & I don't see that ending.
Amanda W.
101 reviews
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Beauty Junkie Expert
Level 2
This is my favorite store to shop at. They have everything I could ever want. I love all of their clothes and they offer so many different brands that there is something for everyone. I love TopShop and FreePeople especially. This store is so great! I highly recommend signing up for their rewards program, you won’t be disappointed (:
Michael L.
Yucaipa , CA
22 reviews
Nordstrom has so much to offer! Clothing, cologne, cosmetics, shoes, household items, and more! They also have sections for every age and every style! They have a wide price range as well! Some items can be seriously over priced for my personal spending zone, but they still have awesome items for me that fit my price range :) the stores are always clean, the employees are always willing to help you and will bring items to you. Nordstrom also offers a lot of style ranges as well. They can give you a full fancy suit, to preppy style, edgy leather jackets and skinny jeans, to tank tops and cut off shorts haha. They offer it all for you :)
Ashley D.
7 reviews
Like any clothing store, it's not just the products you buy, but the service you get for when something goes wrong, whether an easy return or a damaged product. 

Overall, they have excellent customer service in this regard - returns and issues are easy. The store also offers a wide array of products, especially from other stores I shop at - Free People, Madewell, Lucky Brand, and more. Their price range is pretty manageable. There's the super high-end products that would cover a semester of college, and then there are $20 t-shirts on the other side. (Their sales are pretty good, too.) 
Ryan R.
38 reviews
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Beauty Junkie Expert
Level 1
My go to for pretty much anything whether that be online or in store. The range of product covers so many aspects in my life and so many of my different friends when buying gifts. I can buy luxury product or something more affordable all in one place. The flexible return policy is always a huge plus too
Boca Raton, FL
36 reviews
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Beauty Junkie Expert
Level 1
Nordstrom has the best seasonal sales! I love that they are carrying more luxury fashion and beauty because I can earn cash back rewards there, too. I find myself buying more of my designer makeup here over beauty specialty stores because of the rewards and I can always use my store charge.
Brittany Z.
Wallingford, CT
145 reviews
Are they more expensive than Macy's?
Vanessa C.
Bronx, NY
163 reviews
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Beauty Junkie Expert
Level 5
Does Nordstrom have a website?
Jessica  A.
1 review
Whats your favorite products at Nordstrom?
Olivia L.
Bethlehem, PA
60 reviews
Do all Nordstroms have nordstrom BP?
Rachel M.
10 reviews
Does Nordstrom carry kate spade purses?

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