STAY AWAY!!!! I called my order in to go pick it up and let them know at least 3 times I was gluten free and could DIE if I ate it and then they gave me non gluten free food and when I got home I noticed there was breaded chicken on top supposed gluten free noodles. I had to start taking allergy meds asap and I called them while shooting myself with an epi pen very I was very upset of course and one kid kepted arguing with me while I was severely sick on the other end of the line saying It was my fault i ordered online and they don’t do gluten feee orders online when I have witnesses to the fact I called my order in and those witnesses heard everything I said . Then the kid hung up on me . When I told him the ambulance would be on the way and they would be paying for it . We called back asking for a manager she said her name was Georgiana and she took no responsibility for it she took up for her negligent employee who by the way was the original person who took my order because I remembered his accent! She even accused me of making an online order not specifying it needed to be totally gluten free! We argued back and forth because I Did not make an online order but she swore I did when again I have witnesses to the fact I called it in. She then said that it was a call center that gets those called with the Twin Falls number attached . I found that hard to believe when it sounded just like calling up any other fast food joint I could here them In the kitchen in the back ground !!! Then I asked for the corporate number and she LIED saying she didn’t have it or know it! She said she would refund me but that it was basically my own fault for ordering online . When again I have at least 3 witnesses that saw and heard every word I said when I CALLED in my Order !! This is the Worst Customer Service I’ve ever experienced and I’ve traveled all over the world!! These people are absolutely horrid I would feed a stray animal there . They argued with me while I was using an Epipen from THEIR MISTAKE!! That manager and her little boyfriend that by the way she would not give me the name of need to be fired -ASAP and I will be calling the Corporate office tomorrow to make darn sure I go to the TOP of that place!! Stay away it’s not worth it their food is not good either . Here’s to toTwin Falls Noodle Company Georgiana and the whole gang I hope all of you get fired after I hire an attorney and make darn sure everyone knows about you people!!
As always, the food was phenomenal, but Christine was such a breath of fresh air when my daughter went tonight. The whole team was working so hard and was so pleasant and cheery while doing so and are all definitely deserving of a huge shoutout. (Appleton, wi Fox River mall location)
This is hands down without a doubt one of my most favorite places to eat. The food is delicious and you get good portions for the prices (which are good too). They have a good variety to choose from for both adults and children. If you have not eaten at Noodles and Company I recommend that you try it. You can thank me later 😊
This place has some of the worst meatballs I have ever tasted. They were hard, dense, had no flavor and seemed like warmed up frozen meatballs.
Stopped and placed an order. While waiting for the order a HUGE roach and I mean HUGE crawled across the floor. Made me Leary to eat my food.
I came into the restaurant last night and the place with filthy. The bathroom was nasty and the carpet has stuck on dried food that looks like it's been there for months. I was in here the other night my wife loves their food so I pick food up for her the past couple weeks and when I used the restroom the other day the same pretzel was still on the floor as ot was still there last night!!! By the looks of it the floors never get cleaned or the restrooms. I would hate to see what the back of the restaurant looks like. My wife. Family and friends will not be eating here anymore.
I ordered delivery for my family. I was missing the kids apple sauce and milk to go with their meals and a 6piece pot stickers. I called the store and the girl on the phone said oh well. And yells to someone what to do. She then replied I will give a refund for the Missing food. So I ask what would be the refund. She says I dont know. You will get a refund. I said I would like to know because I want to make sure it’s there. She then yells to her manager Noah here talk this girl she a BITCH! What the heck! Manager comes on and I say this girl just called me a bitch!! And he replies don’t curse at me. What. I am repeating what she just called me. This is the WORST I mean WORST experience I have ever had. I got cursed at on the phone for paying just about $60 for food and not receiving half of it. Now I have to hope that they actually refund what I didn’t received but I was called offensive names. I will let everyone know not to go there because they will be cursed at and called offensive names when they don’t give you the food you pay for.
This place has some of the worst food I have ever had. I am not a fussy eater by any means, but my meal stuck to the back of my throat like phlegm. The tortellini was absolutely inedible as I suspect it was frozen, thawed, and left to sit. The three-cheese filling was on the turn, and the pasta was a slimy gummy gob of complete yuck. I will never go back to this place as it is a joke if you think you can get fresh food here. In 61 years I have only decided that I will pass on two meals. One is the Three-cheese Tortellini at Noodles and Co, and the other is boiled Conga Eel that was served to me in the Azores. Truthfully I wish I had the boiled eel rather than the slop they sold me at Noodles and Company in Glastonbury, Ct. The usual case of kids running a business, and taking shortcuts in the preparation and cooking. Seriously! this is the worst pasta dish I have ever tried to eat. After two bites I threw my meal away. I was very hungry when I walked in, and very close to gagging on my way out. Sorry Noodles and Co, but a few honest reviews of your food might make you look at training, service, prep, food storage, and proper cooking before you make someone deathly ill.
The worse especially the one on the East side of Madison. They are still turning down paying customers if you do not order online. It also has the worst customer service. I highly not recommend this place.
Very poor online ordering system. Driving home with no food. Reached the store and they couldn’t take the order for lack of being able to do a transaction. Dialed back in to “press 1” which didn’t route the call anywhere (just a dead line). Placed on online order website. Also failed and now I’m driving home with no food.