I can't fault yet the quality of this flat iron. I just used it just to taste it before is time I wash my hair. Not problem with the design, I actually like the fact that the turn on/off bottom is inside, and love the fact that has a locked and unlock bottom to control the tempeture. The plates slice very gently in your hair without pulling it. My hair is very curly, frezze and dry, not and easy one to manage and I felt my hair softer and flat with only one pass. The only thing I found is felt larger than I expected and a little bit heavier. But other than that is a great flat iron.