So with cystic acne at an all time high on my facial area, I went back to this Neutrogena product because it is the only product that seems to clear up my acne, while not costing as much as other brands such as Murad. Using this two times a day, doesn't work. For the first week, use it twice a day morning and night, then the next week use this product once a day, only about 3-4 times a week to prevent drying. This product can make your acne worse if you choose to use it twice a day, forever. I've found that by tempering the days I use it, and actually giving my face a break, I've avoided the dryness and painful irritation, all while clearing my acne successfully. This product has a high salicylic acid content, it's a strong acne medicine designed for stubborn acne spot and pimples so please give this a try, before making an opinion early on.