For me, I got excited when I saw this. I use Nair on a regular basis for my legs and I love it, but this was a let down. First, the smell isn't too bad, and since you put it directly on your face, you don't notice it much. Unfortunately, this didn't do a thing for any of the hair on my upper lip. I let it sit for the amount of time it suggested, but around the four minute mark, it started to tingle. I washed it off, and the whole area had flared up. Now, my face isn't sensitive, but this left the area red and it looked like a bad rash. But the worse part was, the hair was still there. My hair is a mixture of thin and somewhat unnoticeable and a few thick strands. And both thick and thin were still. Sadly enough, I'll just go back to tweezing and waxing.