It can be really hard to remove waterproof mascara because we generally try to remove it a water based solution. Check out Garnier's Micellar cleansing water (with the blue top, not pink). Be sure to get the blue top because it is for waterproof mascara. Shake it well and dispense on cotton pad/tissue and rest it over your eye for a few seconds and wipe. It's like it melts off, seriously amazing.