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Marshalls Department Store

BY MARSHALLS #8 in Department Stores

4.5 out of 5 stars
  • 5 Stars64%
  • 4 Stars27%
  • 3 Stars7%
  • 2 Stars1%
  • 1 Star1%
4.53 / 5 based on 1,761 Reviews

Top Questions See all 639 Q&A

  • Is Marshals a slightly inexpensive version of Sears ?5 Answers
  • How is the customer service?7 Answers
  • Does Marshall's sell maternity clothes?6 Answers
Marshalls Department Store
Marshalls Department Store
Reviews (1761)
Q&A (639)
Media (12)
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  • "I love shopping at Marshalls because I always find great deals on expensive brands that I would otherwise pay way too much for at full price retailers." in 141 reviews
  • "Marshalls is always a surprise because I can usually find something worth buying, but sometimes I don't quite find the quality I'm looking for." in 95 reviews
  • "I do enjoys the great prices that Marshalls can offer, but it's always a hit or miss if they'll have items I actually want." in 83 reviews
  • "I love shopping at Marshalls because I always find great deals on expensive brands that I would otherwise pay way too much for at PacSun and American Eagle!" in 81 reviews
  • "Absolutely love Marshalls from their fashionable clothing selection to the home decor this is definitely a staple for my family!" in 69 reviews
Maggie A.
Berkeley, CA
57 reviews
I love Marshalls, and all stores of the like (i.e. TJ Maxx, Ross). The prices are great, and there are a lot of brands that I've heard of there on the cheap. But when it comes to buying things from lesser-known brands, there have been flaws such as collars of uneven length or cheap material. I bought a really cute shirt there once, and there were holes in it after two wears. I returned it and exchanged it for another shirt of the same brand and style, thinking it may have been a freak accident, and the same thing happened. It occurred to me that, perhaps, companies that send large quantities of the same item to discount stores like these, are doing it on purpose. Avoid brands you haven't heard of if you can, but they are usually pretty lenient about returning things if you have the evidence to show for it.
Jayme R.
Medford, OR
163 reviews
They are great for home goods and clothing. You can score some great deals on bedding and such here. Not very good for kids clothes but lots of men's and women's to choose from at good prices.
Ashley R.
Minneapolis, MN
47 reviews
I shop at Marshall's occasionally. I've been going here for years now but only for specific items. I've tried buying clothes for myself, shoes, jewelry etc. here and the quality is awful. Nothing holds up and as soon as I wash it, the item is done. The stock they carry significantly very from store to store. I have finally found a good one that carries the things I like to go for. You can find amazing deals on baby clothes like Carters and home items like Ralph Lauren but otherwise I feel like the stores are usually cluttered with miscellaneous items that are of questionable quality. It's one of those stores that you have to figure out what you like to purchase there and then stick to that rule. Always keep your receipt!!
Kristen K.
244 reviews
I enjoy shopping at Marshalls but only for items other than clothes. I find that their clothes are not all designer or worth the purchase. I have bought many shirts there before I learned my lesson, and they just fell apart. I didn't even recognize the brand but figured it was nice. I do like their beauty department because I can usually find great deals on items that are well known brands that would be expensive when bought somewhere else. If I had to choose an overstock department store for clothes I would choose Burlington Coat Factory.
Kimberly H.
Lexington, KY
40 reviews
I love stopping in Marshalls to find deals. I have found the shoe and handbag selection is superb. The prices are right and the selection is large. Additionally, I can generally find my size. I also love their handbag selection. It is top notch and there are always a ton of bags to choose from. I love the home goods section. At times my local store runs really low, but you can always score some great deals! I don't always have the best of luck with the clothing selection for women. It is generally hit or miss for me and the display (or lack there of) doesn't help. I have to be in the mood to hunt for clothes. I realize that is part of the thrill, but it doesn't work for me on a regular basis.
Casey S.
Akron, OH
57 reviews
Fashionista Expert Level 2
I love going to Marshall's! They have high-end, brand name clothing for a fraction of the cost in a department store. They have different items every time I go, so never the same stuff which I like. It's like a treasure hunt. I love their handbag and shoe sections, too! I've gotten a pair of MK boots for $30 last year. You just can't beat that price! They have a great selection of home goods, as well. Very cute, fashionable baby/kid section, too. Overall, a fun and great place to shop without pay an arm and a leg!
Emma Z.
Madison, WI
11 reviews
Fat Girl Review:
Oh Marshalls. I love you so much, and yet you let me down with your lack of plus size options.
If you're looking for homegoods, this is the place to go. I have gotten so many beautiful dishes and other household items for great prices. They also have a decent shoe collection depending on the season.
But their plus size options are totally hit or miss. Sometimes I'll find something stunning, but more often than not all they have is shapeless tops and boxy pants. You'll have better luck finding a dress though, especially in the spring season. They do offer clothing up to a size 24 so if you go at the right time you might just find a perfect outfit!
Gina H.
Redford, MI
19 reviews
The store has everything, which can be it's drawback--there is A LOT of stuff to go through to find what you want. I could literally spend all day there and not make it through everything. And with everyone else going through things like crazy, the store gets messy and disorganized real fast. Best bet is going in with a plan on what to buy, and sticking to it. With that, the prices are amazing, and I always walk out with way more than I intended. Great for bargains on name brands, or deals on that specific thing you were looking for. I usually clean out my closet before heading to this store, because I know I'll need the room!
Brittany W.
177 reviews
This is the only place I will buy workout wear anymore. They have all my favorite brands at great prices. They also have a great selection of shoes at good prices. As far as actual fashion goes, it can be really hit or miss. On a good day, you can find some really cute clothes, especially dresses and jeans. On a bad day, you might only find one or two things you want. It's also a great place to get little "extras." I have found great deals on Kt Tape, hair straighteners, and essie nail polish, and purses. It's definitely worth checking out, but don't be surprised if they don't have a lot of stuff you want at once.
Marion F.
47 reviews
Marshalls can be great, you never know what you might walk in and find.

And that's the problem really, it's always totally hit or miss. It's not like you can just walk in and expect to find the exact thing you want in the perfect size and color and all, because the stock always changes and there is no way of telling what you might find.

It's weird really, it's almost like a garage sale or a thrift store. You may find something fabulous, you may find nothing but junk.

But if you're just browsing and have some money burning a hole in your pocket that you're just dying to spend, Marshalls is a good place to go spend it.
Brianna D.
Garner, NC
101 reviews
Do you prefer this store over other discount department stores? Why?
Shileizy T.
Hialeah, FL
144 reviews
Whose your favorite? marshalls? ross? or tjmaxx??
Vinamae M.
Spokane, Wa
35 reviews
Do you like marshalls or tj maxxx's better? i know they're like the same stores, but more asking so of the atmosphere?
Nelia M.
Billerica, MA
27 reviews
Do you think this store is a hit or miss?
Elizabeth H.
San Antonio, TX
17 reviews
What is the best find you ever got at Marshalls?

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