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Marriott Hotels

BY MARRIOTT #1 in Hotels

4.5 out of 5 stars
  • 5 Stars67%
  • 4 Stars26%
  • 3 Stars5%
  • 2 Stars1%
  • 1 Star0%
4.59 / 5 based on 12,205 Reviews

Product Description

It all started with one idea for one hotel in Washington, DC. More than 80 years later, there’s a Marriott Hotel almost anywhere you want to go and for anything you need such as leisure and resort travel, business travel, hosting meetings, or attending a wedding.

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Top Questions See all 70 Q&A

Marriott Hotels
Marriott Hotels
Reviews (12205)
Q&A (70)
Media (94)
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  • "I always like staying at the marriot-- they're just a tad expensive since I'd rather stay at a B&B but they always have great customer service" in 68 reviews
  • "Marriot has been the nicest hotel that i have been in because when i travel its always clean ,nice service and great price for the room." in 59 reviews
  • "Lovee the Marriott in vegas was fun great experience very nice kinda and was very understanding and commuting great with us must stay again:)" in 38 reviews
  • "I really enjoy my stay at the Marriott hotels they have good service, rooms are very clean and best of all they are not all that expensive." in 37 reviews
  • "I have never had a problem, always helpful, great service and I recently joined their rewards program and plan to make this my first choice for business travel." in 32 reviews
Sheila G.
New York, NY
352 reviews
Globetrotter Expert Level 1
The Marriott is a great hotel, However I feel sometimes they charge more than the hotel is worth. I feel they charge you for the name. I have stayed at a cheaper hotel and the room has the same amenities. For a cheaper price I can stay somewhere else and use my money for other things.
Shauna E.
Long Beach, CA
78 reviews
The service is amazing, I always feel special staying at this hotel. I find the service consistent across the brand. The customer service is always amazing. I will definitely stay with them again, in fact I look forward to it.
Sabrina M.
Manchester, CT
55 reviews
I really like the fact that the people there are super nice. Also I like the perks of some of the hotels having complementary breakfast. The rooms are always beautiful and clean which makes it even more enjoyable to stay there.
Carol G.
Gainesville, FL
19 reviews
Have ALWAYS found stays at Marriott exceptional, rooms are clean, grounds and amenities immaculate. Have not had a bad experience with staff either, very pleasant and accommodating!! Will always stay at a Marriott property!
Laura B.
Leavenworth, KS
54 reviews
I'm a Marriott platinum member. I travel for a living, and most of my trips take me to Marriotts across the globe. I find them to be reliably clean, safe, and with helpful staff. I appreciate their new-ish app, which allows you to check-in to many of their hotels in advance. Then all you have to do is pick up the keys, and you're on your way to your room in no time. Their lounges are a nice perk (which you get at the gold or platinum level), but are not always open on the weekends, and aren't located in all Marriott hotels.
My one complaint is that loyalty is not rewarded nearly as handsomely as it is with other chains. I was also a Kimpton Inner Circle member, and staff knew my name when I arrived, knew my dog's name, and always had customized amenities in my room (e.g., local craft beer, gourmet chocolate, fruit and cheese plates). Marriott is nothing, and I mean nothing, like that. I get either an "amenity item" (think a bottle of water or a bag of chips) at check in, or a few extra loyalty points.
Hunner C.
Decatur, AL
109 reviews
Most of the time it’s great customer service. I will probably not stay at the mobile Marriott again, due to dirty glasses, broken window, safety issues. But their pillows are soft and comfy just the right amount of fluff needed.
O'Malley M.
23 reviews
i always feel like i am at a home away from home while at one of their hotels. their wifi is always great and booking and check in is quick and easy. their breakfasts are always delicious as well and have everything i could need
Aaron K.
Chandler, AZ
28 reviews
Globetrotter Expert Level 1
While usually more pricey, whenever I stay at a the Marriott I enjoy myself. I think they give you everything you could possibly need, while usually centrally located you can find what you're lacking in the surrounding vicinity.
Cassie H.
39 reviews
I will choose the Marriott over any other hotel. We use it every time we go out of town. The customer service is always great there. I have a 2 year old and she absolutely loves the pool. I have recommended the Marriott to many.
Melanie M.
58 reviews
Globetrotter Expert Level 1
Marriott hotels are fantastic!! We always choose to stay there. The rooms are always perfectly decorated, clean, and comfortable. We always choose our vacation destination based on whether or not there is a Marriott to stay at.
Elizabeth F.
New rochelle, NY
61 reviews
Is this hotel pricey?????
Elodia C.
Long Beach, CA
16 reviews
Is this a good quality hotel for its price?
Lillie R.
Lake Mary, FL
6 reviews
Do they typically have free wifi?
Ashley H.
Birmingham, AL
13 reviews
Do you take advantage of the free breakfast? Do you like it?
Tania C.
Mishawaka, IN
149 reviews
Globetrotter Expert Level 3
Does any of the Marriotts include breakfast?

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