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BY MACY'S #7 in Online Retailers

4.5 out of 5 stars
  • 5 Stars69%
  • 4 Stars23%
  • 3 Stars7%
  • 2 Stars1%
  • 1 Star0%
4.59 / 5 based on 1,462 Reviews

Top Questions See all 9 Q&A

Reviews (1462)
Q&A (3)
Media (10)
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Maria S.
29 reviews
Love love love their deals, specially around Christmas time. Their stores could be a bit more organized but I understand it gets hectic. Other than that it’s great
Monica Q.
Salinas , CA
262 reviews
Who doesn't love Macy's? The entire store; regardless of who you're shopping for - will have stylish and trendy clothing. They stay on top of the trends and update the lines that they carry which I like because one of my favorite brands (bar III) is now a Macy's exclusive line! They are pretty reasonable in price and I think it's completely worth it as the clothing is quality and long lasting. I love their sales and online specials; even if you aren't a card holder they'll send you coupons via email and mail! Plus you can return or exchange any item with ease; they have some of the best customer service in retail!
Leticia L.
201 reviews
I still love to shop at Macy's because they carry such a variety of clothing, beauty and jewelry, not to mention the house ware and bedding department. I used to have the Macy's credit card which was great because every time you shop and use it, you save 20% off your total bill up to $100.00 in savings. I also received Macy's special offers and sales, and plenti points (1 point for each dollar spent, so you end up getting gift certificates when you rack up enough points)
Macy's runs deals and promotions weekly with super sales during every single holiday weekend. year round. They carry so many brands, and have awesome back to school deals.
Lacie O.
121 reviews
Macy's is truly a one stop shop. They have everything you need and the best possible sales. I think their sales and coupons give them an edge on their competition.
Shayla S.
Chehalis , WA
29 reviews
I downloaded the Macy's app beginning of this year, and it has quickly become one of favorite ways to shop! They constantly have amazing sales and deals on high end products that I normally couldn't splurge on for full price, plus shipping is always super quick and easy. If you haven't downloaded the app already, I'd highly recommend it; you won't be disappointed!

#macys #fashion #beauty #shopping #makeup #skincare #Influenster #review
Eri B.
132 reviews
I don't usually do online orders, because I enjoy the in store shopping experience with most retail stores. I was looking for a certain color and design of bedding online with Macy's. In May of 2017, I thought I had found exactly what I was looking for, until I had opened it and put it on my bed. Two days later I saw a brown little bug crawling on my comforter... Yes... It was a BED BUG!!! I had not take the pillow shams out of the zip locked bag that the bedding comes in. After further investigation, looking in the inside of the pillow shams, I saw several BED BUGS on the inside corners of both shams.
Olivia S.
Hilliard, OH
130 reviews
You can buy ANYTHING from maceys!! I have bought knife sets, clothes, sheets, coasters, shoes and all of that just in this one store! And they always have amazing sales.
Reyna ☮.
Miami , FL
54 reviews
They have stellar customer service. I have shopped quite a few times mostly for makeup to be honest. Everytime I shop for makeup, I not only get my makeup but a bunch of free samples from perfumes to other test makeup brands. Overtime, I have come to realize that in the store they do not provide you with all the sample if any. I did have once buy my Anastasia Beverly Hills Modern Renaissance Palette and it came all broken in tiny pieces. I returned at the store and no hassle was given another and some samples for the inconvenience.
Nancy C.
Fisherville, KY
47 reviews
I dislike Macy's as a company but I like many of the brands they carry. Their customer service in the store is horrible and online is okay. My main issue with Macy's is they always over price everything and make you think you sages money using the coupons they sent you but you really are not saving anything because the exact same stuff you find it in another department store so much cheaper like In Dillard's.I try not to shop there as much especially if the brands they carry and that I like is being offered somewhere else.
Nadia S.
127 reviews
LOVE shopping at Macy’s.
They have lots or brands.
Affordable prices.
Everything for the family and gifts for friends.
Macys is my number 1 department store to shop at.
Nicole A.
Las Vegas, NV
130 reviews
Nordstrom or Macys?
Christina A.
Las Vegas, NV
1666 reviews
Is this a good place to shop?
Kat J.
785 reviews
Do they frequently offer free shipping on your order?

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