Korean Air


4.7 out of 5 stars
  • 5 Stars80%
  • 4 Stars15%
  • 3 Stars3%
  • 2 Stars1%
  • 1 Star1%
4.71 / 5 based on 304 Reviews

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Korean Air
Korean Air
Reviews (304)
Q&A (26)
Media (7)
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  • "They have great flight attendants and good food I love flying with them cause I get a sense of the Korean culture plus I always have a stop over at Incheon, Seoul. " in 9 reviews
  • "I traveled on Korean Air for the first time last year, and i must say, they have the BEST customer service." in 6 reviews
  • "I flew with them from Atlanta to South Korea which is a 15 hour flight and but the end they looked just as well groomed as when they started." in 3 reviews
Dawn Patricia R.
San Leandro, CA
26 reviews
Very clean cabin, great cabin crew, great service, great pilot, great entertainment, great food.. everything about this airline is top notch! 5 star airline!! And they offer free tour on their country if you have a long lay over. The next time I visit my country which is the Philippines i will definitely be flying with Korean air again
Lina J.
Philadelphia, PA
53 reviews
Tickets are gosh darn expensive. And I need to go all the way to NY JFK to get a flight because there is no direct flight out of Philly (why oh why). But great service/in flight entertainment/seats are comfortable and food isnt that bad (I hate their carrot cake they always serve though). The lounge for Morning Calm members is nice. I always wait there before my flights. I'm only docking it 1 star because I have to trek to NY to fly out. I go to Korea every summer using this airline. No complaints whatsoever. Once my bag broke and lost a wheel during the flight/baggage claim and Korean Air (KAL) replaced it with a brand new bag they just had in storage (literally pulled it out of their hats) and gave me a new bag (same size and better quality) free of charge. This was at the Seoul, ICN airport so I dont know how KAL's airline service would compare over here in the states. But seriously, A++ for customer service. I can't imagine any US airline that would do that for their customers.
Julie K.
21 reviews
Absolutely love Korean air! My family and I always use it to go to Korea and the customer service is amazing! The flight attendants are always helpful and willing to make your experience as comfortable as possible! It's very roomy compared to other airlines I've used and the bathrooms are quite spacious! There was an issue one time on my flight back home to the states where my seat was given away and the airlines moved my seat to business class which was great! Korean air always gives food no matter how short the trip! I took Korean air from Korea to Japan which is a 2 hour or less flight and they still gave out food! Highly recommend Korean Air! Probably the best airline I've used so far.
Julie K.
17 reviews
Korean Airlines always has outstanding service. Even though you might pay a little more than you would like you get excellent customer service and you are treated like royalty. I fly a lot between Seoul and Dallas and I have nothing but wonderful things to say about them. If you are flying with pets this is the only airline you should consider. Especially between Korea and the US/Canada. I was a mess when I had to fly my precious dog back to Dallas and the customer service representative was so kind and helpful. As soon as I got through immigration my dog was waiting for me with a Korean Airlines agent. I really appreciate their kindness and attention to what matters to their customers.
Kristin B.
Toluca Lake, CA
36 reviews
Globetrotter Expert Level 2
My favorite airline to travel abroad!!! Fantastic seats, inflight entertainment, and lots of good food. Staff is pleasant and helpful. Great amenities for long flights (pillow, blanket, headphones, socks, eeyemasks, and toothbrush set). I would absolutely fly them again.
Kelsey C.
Charles Town, WV
39 reviews
Globetrotter Expert Level 1
This was by far the best flight that I have ever been on. The flight attendants were super nice, and they never gave of an irritated vibe. The in-flight entertainment was up to date and everything felt very clean. The bathrooms had skin care products in coach!
Bethany W.
Athens, GA
81 reviews
Korean Air is wonderful. Spacious seats, tv screens at each seat, a wide selection of movies and shows, excellent service from the flight staff, good food and beverage choices. Tickets are expensive, but given that the flights are to/from Korea, it’s understandable.
Selazong G.
North Las Vegas
161 reviews
Globetrotter Expert Level 1
Love Korean air. The food is amazing. The flight attendants are super sweet and pretty. I find they are always professional and always on time. I would recommend Korean air above all others
Rachel H.
Lancaster, OH
67 reviews
I've flown with Korean Air on multiple occasions. They create a pristine relaxing environment with lush amenities. I have flown all over Asia this is the best airline I have ever had the privilege of flying with
Coleen F.
25 reviews
My family and I always try to book for korean air. They have good quality of service, cleanliness, and of course, the food which is my favorite part. The attendants are always so so nice and always trying to help. I’m going to book again next year. Can’t wait to eat bibimbap!
Amy V.
Burien , WA
140 reviews
Globetrotter Expert Level 3
Is the airplane food here good?
Demetre C.
Kettering, OH
58 reviews
What is the food like on the flight?
Angel S.
338 reviews
Globetrotter Expert Level 3
how's the food? is it spicy like a lot of Korean food?
Demetre C.
Kettering, OH
58 reviews
What do you like most about Koreanair?
brittany f.
899 reviews
Globetrotter Expert Level 3
I heard many things about this. Do you Recommend?

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