I have issues with their website. It seems to work when it feels like it, and if you're shopping for more than 20 minutes without adding to your cart, you have to login all over again and add your discounts all over again. The shipping seems slow (eg, I bought pillows a week ago and they haven't shipped yet). Don't buy breakable items from their online store, either. I've had to return lots of things (serving dishes, glass jar candles, stoneware, picture frames) because they were packaged so poorly that they arrived completely smashed.