I love my Keurig. The one thing I am not a fan of as far as the new Keurig goes, is the fact that you can only use k-cups that have Keurig stamped on them. The system won't recognize or allow you to use any other brands. I got a big variety pack of sample k-cups to try and couldn't use a handful because of this new feature. The other thing I wish I could change about it is the amount of water you can dispense for just hot water. It only lets you use 4oz or 6oz so I always have to run it at least twice if I just want hot water for a tea bag or hot cocoa mix, granted, its really great that you can get a cup of hot water without having to boil it on the stove or microwave it for a couple minutes. I really like that Keurig has come out with their own reusable filter for the k-cups so you can use bags of coffee if you would like. I wish they had one for the Carafe size, too. I love how easy it is to make one cup of coffee and the variety of coffees and specialty drinks that they offer. The unit heats the water up within 15-30 seconds and is ready to make your cup of coffee. You can also preset on times so it's ready to go when you wake up. All in all, I really do like my Keurig. Minus the couple things I would change, I think they have a really great product for those of us who never drink more than one cup of coffee, but live with others who sometimes want to make a Carafe because they will drink more than a cup.