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JustFab

BY JUSTFAB

3.6 out of 5 stars
  • 5 Stars34%
  • 4 Stars23%
  • 3 Stars21%
  • 2 Stars12%
  • 1 Star10%
3.60 / 5 based on 1,479 Reviews

Top Questions See all 108 Q&A

  • Do you have any of their products? 20 Answers
  • Is this worth the money? I hear so much about it but I have never...9 Answers
  • Are the pruducts of JustFab expensive?5 Answers
JustFab
JustFab
Reviews (1479)
Q&A (108)
Media (156)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "LOVE LOVE LOVE this.They arrive very promptly, they are very fashionable and everytime ive had to contact customer service its been a pleasent experience" in 16 reviews
  • "don't get me wrong I loved it at first, but after blindly being put into their "VIP" service I have to go on the website every month and skip the month so they don't charge my card." in 15 reviews
  • "I give the site credit, they have some cute shoes and accessories, but I do not want to buy a pair of shoes every month." in 12 reviews
  • "Way overpriced for the quality of these shoes the soles wear out really fast so if you want good quality shoes don't buy from here" in 11 reviews
  • "I got one and after the first time I bought something (once they got my credit card number) they charge my card $39.95 every month unless I go to their website and press the "skip this month" button" in 7 reviews
Tabatha C.
Indianapolis, IN
62 reviews
Great monthly subscription service! JustFab has a variety of shoes, clothes, purses, and accessories to chose from! They have great customer service, and it's super easy to skip a month or cancel at any time! JustFab
Crystal G.
Sulphur, LA
43 reviews
I love JustFab!! I have been an extremely happy customer since 2011!! I shop when I want and I skip every month! JustFab has wonderful sales periodically and they are always great sales!! JustFab is a subscription service company, when you place your first order, you either pay as non-vip or pay as a new VIP member, once you become a VIP, JustFab wants their customers to come back to the site between the 1st and the 5th of each month to either shop or skip!! As long as you shop or skip, you will NEVER EVER EVER EVER be charged $39.95! This is the biggest misunderstanding with JustFab!! It's all written in the terms and conditions! I've never been charged bc I either shop or skip! The picture I posted here on Influenster were of my Jelena sandals and Jamison cross body purse, both in the color poppy! Perfect for the summertime and your future beach days ahead of you! Ladies, give JustFab a try, you will love them! They have free shipping, no hassle free exchanges, it's a win win! All you have to do is make sure you come back bt the 1st and the 5th to skip or shop, and JustFab will send you multiple emails to remind you to skip! To me, it's fool proof!! I adore JustFab and all of their products!! Yall go sign up today!!
Angela J.
Newark, NJ
24 reviews
They charge you for VIP every month even though you don't want it, an they don't give the money they took from you back an balm you saying it was your fault.
Kimberly L.
Woodstock, GA
6 reviews
Just like the subject says, canceling was like pulling teeth. I sat on hold forever, then it look the lady almost 20 minutes to cancel my subscription. This is after she spent a solid 10 minutes trying to talk me in to staying. I didn't appreciate the aggressive sales tactics nor did I have time for it. I will say that the selection was large and the stylist picks were cute, but the quality of the 2 pairs I ordered left a lot to be desired. I wouldn't recommend this company.
Jewell D.
Beverly Hills, CA
3 reviews
I love shoes and I love to buy them but I have had THE WORST Experience with this company.

I won a YT giveaway for a Gift Cert to Just Fab and its exausting even rehashing the whole thing. It was so bad that even the Sponsor of the giveaway was upset. She posted a video on YT about it.

http://www.youtube.com/watch?v=u3Pk6wphOFw

I eventually got to use my GC but still had to pay taxes even though I had enough money on the card to cover everything. They never called me or the sponsor back, we had to keep calling them and ....all I can say is that they are a HOT MESS when it comes to customer service. Don't let the peppy customer service reps fool ya.
Lois F.
Bridgeport, OH
308 reviews
Fashionista Expert Level 2
JustFab had tons of heels and dress shoes. Of all style they're adoablr! Great price and personalized style
Julie C.
Washington, PA
203 reviews
I would never use this site again. I ordered boots that claimed to be in stock almost 2 weeks ago and the shipping has just updated to will be shipped in the next 3-4 days. The site also made me feel tricked into signing up because during the sign up no where does it clearly state you will be charged $40 every month unless you "skip a month" with in the 5 days. The site is shady, when I tried canceling I was given a lecture of why I shouldn't but she claimed she would cancel my membership but it has still not been canceled. This is just my experience maybe they aren't all bad.
Alix A.
Winter Park, FL
111 reviews
You could say that I am most definitely a shop a Holic!!!! This is one of my favorite brands everything makes me feel fabulous and gorgeous. True to sizes even when ordering online loveeeee shoes ūüėć
Alex C.
Rowlett, TX
37 reviews
Love this website!! Such a huge variety for super low price. The only reason I'm giving 4 stars is because they didn't make it very aware to me that I only had a short 5 days to skip the month without getting charged. Other than that I've had a very good experience with the website. Just have to set alarm every month so I can skip.
Sharah  S.
121 reviews
Fashionista Expert Level 2
They have an abundance of products for reasonable price. However, I am not impressed with being charged monthly when I am not even shoe shopping. Too many emails
Arti G.
196 reviews
I see a lot of people have a hard time cancelling or skipping a month. Is this true? I hate having to call, be on a long hold all to get my refund.
Maria R.
220 reviews
So I am not going to lie - I recently just joined and made my first order because your first pair of shoes is $9.99 (before taxes/shipping). I am hoping someone can give me some advice as to whether or not it is worth keeping the account? I see they do have some super cute shoes. How does everyone think the prices compare to other retail stores?
Julie H.
Schofield, WI
59 reviews
What bags or shoes have you bought from JustFab?
Shelby B.
Milledgeville, GA
6 reviews
Do you have any of their products?
lena O.
Stockton, CA
500 reviews
Are they cheap like I keep hearing they are? Like u can get hecka shoes

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