- "LOVE LOVE LOVE this.They arrive very promptly, they are very fashionable and everytime ive had to contact customer service its been a pleasent experience" in 16 reviews
- "don't get me wrong I loved it at first, but after blindly being put into their "VIP" service I have to go on the website every month and skip the month so they don't charge my card." in 15 reviews
- "I give the site credit, they have some cute shoes and accessories, but I do not want to buy a pair of shoes every month." in 12 reviews
- "Way overpriced for the quality of these shoes the soles wear out really fast so if you want good quality shoes don't buy from here" in 11 reviews
- "I got one and after the first time I bought something (once they got my credit card number) they charge my card $39.95 every month unless I go to their website and press the "skip this month" button" in 7 reviews
For those that are complaining about a monthly fee, there isn't one as long as you log into your account and click "skip the month" before the 5th of the month. If you don't, then you're charged $39.95, which you can use as a credit. If you allow them to send you email, you get an email reminder each month. I also have a calendar reminder set so I don't forget. In over two years I think I've forgotten and been charged twice and got the credit.
If you purchase shoes regularly it's a great idea. If not, a waste of time and money. The shoe quality isn't that great.
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