For starters the airfare is really affordable and when compared to it's competitors they allowed 1 checked bag up to 50lb at no additional cost which was HUGE. Due to our upgrade (which I mention below) we were actually allowed to bring 2x 50lb checked bags each but we traveled light to begin with.
They sent out an email pre-flight letting us know we could bid for a seat upgrade which we threw our hats into the ring for on both of our flights (to and from Keflavik). Both times we were notified that we had been upgraded to Economy Comfort which gave us access to the lounge in the terminal pre-flight. Upon boarding the plane we ended up actually being seated in Saga Class seats. Awesome! We received blankets, pillows, earphones, ear plugs, sleep-masks, and complimentary snacks and beverages.
The TV entertainment system is incredible compared to US domestic airlines. So many movies, television shows, and music stations to choose from. They also had a USB port & plug for charging which came in handy.
The flight attendants were very friendly and attentive, some of the nicest I've encountered. They really went above and beyond to ensure that we were taken care of and comfortable even though it was a "quick" flight. Not only will we be using them on our return trip to Iceland in the near future - we will definitely be using them any time they have a route abroad for wherever we're going. A++
PHOTOS & VIDEOS
See All Photos & Videos