This is one of the worst airlines that I have booked with. 1. They have the worst cabin luggage size policy. There is no cabin bag that fits the dimensions they use. 2. They do not mention details like No Food offered during flight for Economy (got an email 1 week before the flight about meal purchase options) 3. No headphones provided for screen viewing. 4. Not worth even as a low cost airline. Worst experience to book this flight! BEWARE! Do not book this airline ever!

Uno dei motivi per volare con questa compagnia è la possibilità di fare scalo o Stopover in Islanda senza pagare una tariffa aerea supplementare. Puoi visitare due destinazioni in un solo viaggio, trascorrendo fino a sette giorni in Islanda

Having booked 3 Saga (Business Class) return tickets, I was surprised to learn, by checking the seats, so no warning from the airline, that my daughter who is travelling with her brother and mother, has been bumped off the flight from Seattle to Iceland. The original seats that had been pre-allocated changed with my wife and son not even sitting together. Oddly she still has her seat on the Iceland to London leg, which is of little use if she can't get to Iceland ! So after hours of trying to get through to them to find out what on-earth has happened, they said they had changed the plane to one with less Saga seating and hence she was not allocated a seat! They offered no explanation but saidd she would probably get on the flight in economy, but would not guarantee it and would not allocate a seat to her in economy! So right now my wife is faced with the prospect of having to arrive at checking with the chance she has to leave our daughter behind in Seattle airport, which she clearly cannot do. Despite my many protests at the insanity of the situation, they said that's just the way it is. I'm shocked at the appalling behaviour and attitude of the customer service with no waring. I would never consider flying with them again.