4.05 / 5 based on 10,293 Reviews
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I used H&R Block online and had no issue with my taxes. However, in store customer service was awful. Not only did they messed up my taxes, they charged a high fee to process my paperwork. I also end up owing irs
I love how fast and easy H&R Block is at doing my taxes. I’m able to go in and look at my last years taxes at any point. The website is so easy to follow when it comes time to importing your information.
I will never do my taxes at an h&r block ever again. I was there for well over an hour for a simple return that I could have done in 20 minutes at home. And they charge you a ridiculous amount! Never again!
I’ve used this service before and it’s hit or miss depending on the agent you get. My agent last year sucked and took months to file my taxes. I’ve been to other locations in which the service was better
The online application on their website makes doing your taxes easy and I love anything free, so it’s quite nice to be able to do it on my own. I’ve also done it in person but I rather save the money :)!
I have used H&R Block to file my taxes many many times. I actually even used them to file last year. They are a great company and I completely see why so many people choose them over other places. They make filing super easy because they do all the work for you! I am not sure if there is an online option through them to file yourself as I have always just went in to a location and had mine done. It usually takes about an hour to do and could possibly even be faster as long as you provide all the information needed. The one thing I will say that I don’t necessarily like is the wait time. It seems like every time I go, whether I have an appointment or not, I am sitting in the waiting area for an hour or more so that’s what takes the longest. Another thing I was not happy with as on last year is that the man who filed for me did not seem very friendly and just wanted to rush through it so I found out I did not receive as much back as I should have, which is a bummer to say the least. That was my first experience with someone being unfriendly though so I won’t base my experiences as a whole off of that one time. Overall I think this is a great company for people who are looking to have their taxes done for them without really having to do the work (to file) themselves.
They say they know how to deal with customers but they don’t. They charge soo much for you to just sit there, only to pay the employees and screw us. I give this one a NO
HR Block have always been extremely helpful doing our taxes. We've used them twice before, and they didn't miss a thing for our tax refund and got us $300 more dollars than TurboTaxwould have gotten us!
I have been an H&R Block customer for more than 10 years. The representatives are typically nice however I have had a couple bad experiences where they were not familiar with a certain rebate and delayed my refund. But since I was able to go go to a different location and had a different representative take a look at my documents for no extra charge, I am a returning customer.
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