4.05 / 5 based on 10,266 Reviews
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It's easy to use. You can do it online by yourself or go into a store location. It helps with filing without all the hassles. You can set up a account to view your returns and make changes if need be. I've filed numerous times and never needed help because it allows you to upload your w2 and fill in the information for you.
My husband and I went in to try this place for our taxes and we got set up I think with a new girl because we were there for 2 1/2 hours and she didn't seem like she knew what she was doing. We literally had to sit there and wait for over 30 minutes to have someone come over and help her fill everything out. Will not be going back
I used TurboTax last year and honestly I feel like I could have got more money back doing it myself, I feel like the people there just tried to find any reason to charge me for something and I definitely could have done the same thing for free on my own however I ended up paying about $500 for them to give me barely any money back
we just gave it a try last year and they took for ever! we were waiting on someone to fill out some forms and she never answered so we went to the office they tried getting a hold of her and when she finally got back to us she said she forgot. then when she finally showed up she had terrible attitude and when we finally got everything done they charged quite a large amount. it took almost 3 months to complete everything with them so I don't think we will be using their service again
My husband and I have always used H&R Block together. His aunt is actually our tax lady. This year we were going through a divorce and still had to file together. I had questions and concerns and neither my husband or his aunt kept me informed or helped me with it. Horrible to have that kind of people working for their company!
I’ve been going to H&R for quite a few years for taxes. This past year however, I went it to pick up my finalized file and sign a few papers only to find they had switched my file with another person. Meaning they had ALL of my personal information, and I had theirs. A HUGE no no. I have not been back and will NOT be going back.
I feel like you don't get a lot from H &R Block for what they charge you to do your taxes. For two years my husband and I went there and he had taxes taken out for two states do to a company error and the lady doing our taxes just couldn't wrap her head around how to do 2 separate state tax returns and had to call her supervisors and corporate ect. Like really? ? Not rocket science and this is what you guy's job is, is doing taxes but you can't manage a simple thing like this?? Then we got screwed out of additional deductions because they just skipped over them because they were in a hurry and behind. Never again! !! $285 for a nightmare. Turbo tax from now on.
I used H&R Block while in high school and college because I knew the owners and my fee for filing with them was next to nothing. After I got a professional job, I stopped using H&R Block. The fee for filing was higher than other tax filing options and I didn’t trust someone I didn’t even know to give me the best return possible.
I hate doing taxes, but I love getting a return back. No sense wasting most or all of the return by having someone else do it, especially since I have such easy forms to fill out. It's nice you can do it for free, but they also offer more help if you spend some money. Best tax program to use online in my opinion. I've used turbo tax in the past and it isn't the same.
Be very wary of getting your taxes filed by a professional if you are part of a minority. I payed over $100 to get less back than I would if I did them myself. He quickly asked me all the bare minimum questions and did it all in 20 minutes. He also couldn't look me in the eye the entire time. Disgusting customer service
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