4.05 / 5 based on 10,282 Reviews
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I have a person do my taxes for me every year because I own my own company, so it makes the process more challenging. They do a good job and always try to get me the most money back as possible. However, the service itself is so expensive, but I can't complain because it is so convenient.
Well.... my husband and I have used this company for two yrs now and the first experience was great. Made an appointment, went and and our tax Rep was extremely nice and very educated in what she was doing which made us feel comfortable with the whole process. Just great. The second yr we went to the same office , made an appointment again with the same person only to get there, wait an hr past our appointment time to finally be asked to work with another Rep because our rep was still busy. We understood but we're still a little frustrated because we had our daughter with us ( 2 and impatient) and wish we were told a little sooner the situation. The most frustrating part was the process that followed. We had a new rep that was completely lost, messed up several times, constantly calling for help and took even longer . We understand people have to start somewhere and learn but after. Waiting so long , then to sit through that with now a crying child .... not a pleasant experience !
It took me months to get an appointment. It wasn't even tax season. Also, they spelled my name wrong on my documents, which messed me up for getting into school. When I called to confirm the spelling, they looked right at it and said it's spelled correctly. Won't be going back!!!
LOVE using H&R Block's online services. Filing your taxes is easy, and it is great that they store your past returns and information within your account. We have only ever used the online version, and have never met with a tax preparer in a store, but I bet that's great too.
I've been using H&R Block for years. The service is fast and reliable, and I can always trust that I'm working with honest people and doing the right thing. My preparer always makes sure to let me know everything I need to know so I feel secure working with trained professionals!
Me and my husband had been using H&R Block for about 10 years up until this year. I recent was self employed and they charged almost $400 to run the form. When we went to a private tax person we only paid $200 for everything. I don't think we will be going back to H&R anymore. :(
My husband and I have used H&R Block every single time we've filed our taxes and we've never been disappointed. They have very nice customer service and the entire process is incredibly quick. Plus, our return has always been a significant amount more than other places.
My taxes can be a bit confusing, and H&R block has kept me on the right side of the law over the last few years. I recommend this service to anyone who is a freelancer or someone who needs help with the complicated stuff. Their customer service line is fantastic as well.
If you find a good one that cares then they will help you get a good refund or owe less. However I have seen many offices where they are focused on just getting as many people in and out super quick without keeping the customers best interest at heart. We no longer use them.
Used H and R Block this tax season to file my tax return. The software was easy to use and it was easy to find help if I got stuck. Not sure if they play a part in this but I got my refund within one week of submitting my return. I also didn't think the fees were that high. Will use again!
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