I don't mind coming here to have my taxes done. My boyfriend and I have been going here for the past 2 tax seasons, and the 1st time was awful. You can just tell we were a bother to the lady. And when ever we asked her about our donations we made, which were more then a few, she huffed n puffed, and then told us it wasn't worth doing, cause we would only get back 25$. N we were like, don't u guys say u do what u can to get us the most. Well maybe to her 25$, is nothing. Plus she also told us my boyfriend couldn't file me on his taxes, which we thought was weird. So last year, we made sure to not ask for that lady, cause she's still there. We had the sweetest, and nicest lady ever. She told us that we got nothing but wrong information last year. My boyfriend could file me, which now he does. Plus this lady toke her time with us. She answered any and all questions we had. We're hoping she's still there this Year, cause we only want her. I also think their fee is extremely high.