Reviews

The confirmation had all the correct info, but Hopper booked the wrong hotel. No help fixing the reservation. They wasted a full month doing nothing to correct their error. Avoid!!

There's nothing good to say I stayed at the econo Lodge it smelled like roaches black mold I want a refund Hoppers say no the nastiest room I've ever been in I sent pictures in and everything and Hoppers still say no talk about the facility does not agree to give me my money back I will be on every review site on the internet I will call channel 2 News so it will be broadcasted never use hoppers again I'm not understanding why they say that the hotel don't want to give my money back when I paid them I didn't give my money to the hotel

Booked a flight through Hopper. Then 1 week out got an email to notify of flight change. Informed them that flight would not work, please book me onto the earlier flight. Back and forth emails whilst on holiday thinking they have finally worked it out. Got to the airport to check in and realised the haven't done what they said the would. I've now been emailing Hopper back and forth for almost 2 months to try and get my money back. This company is a joke, everytime I get someone different replying. I can't find a phone number to call anywhere and I have asked multiple times but they keep ignoring my request.

I had used Hopper several times for hotels as I am an independent contractor and stay away from home for months at a time, On the last occasion, I went all the way to the end, to swipe to pay, then came a pop up window, saying that the price was no longer available. I tried to re reserve my room, but the money had already been taken from my account. It is now 6 days, I cannot contact them as there is no reservation to connect to customer service from. They have $450.00 of my money, and I cannot get it back. My bank is doing everything it can, but this is unacceptable. They do not seem to exist, I cannot find them ANYWHERE. Id sue, but cant do that unless you can find them. DO NOT USE THIS APP EVER!!!

Even though I have been charged for ‘VIP support’ (I am fairly sure I declined this feature) I sent a message requesting help for a price freeze question before my stay, I was informed they would get back to me in 12 hours - this didn’t happen and my question remained unanswered. I will NOT use Hopper again and will actively be telling other to avoid it also. Over $30 in a tip and for ‘VIP support’ biggest rip off ever!!

Hidden charges. Ended up paying $300 more than originally quoted. They don’t seem to care at all and I assume it’s because they have my money and there is nothing I can do at this point. Quoted in CDN funds but card was charged in USD. Don’t use this app.

Beware!This is absolutely the worse experience I had. Yes you can use it to find flights but I don't recommend booking using hopper. I just tried to make a reservation for my flight and was given an error numerous times. I have pending charges for over 8000 dollars for transaction that never was processed egg mean I can't use 8000 of my available credit for a week at least and I had to go purchase my tickets elsewhere and charge another 2000$ to have a booking complete. Never again I will attempt to book through hopper. Let time and aggravation only! Just use it to get a clue what airline to buy from.

i downloaded the Hopper app. went thru all the hoops to book a two-person round trip flight. after completing full scope, Hopper added $180 PER PERSON saying something went wrong. Went directly to the airline, booked SAME flight for the initial Hopper offering. will NOT be going back to Hopper except to find out flights. then i'll go directly to the Airline in question. Thanks for little, Hopper.

We used the price freeze option. Very misleading ended up paying $112 more each night. Not a very good start to our vacation relaxing getaway. With not avail through the app service the hotel kindly upgraded and did what they could do to rectify the situation even though it was the third party who is responsible for there misleading advertisements. The app also noted that the deposit on the price freeze wouldn’t be refunded under any circumstances. Shame on this company. I have used many other apps to travel and have never been so mislead.

Your site doesn’t work. I filled in the appropriate flight cities and there was nothing to click on to continue. Just the flight info I put in. It suck’s. I don’t recommend this site at all. I’d give it minus five stars but that’s not yet possible