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Holiday Inn Hotels and Resorts

BY HOLIDAY INN #2 in Hotels

4.3 out of 5 stars
  • 5 Stars53%
  • 4 Stars34%
  • 3 Stars11%
  • 2 Stars2%
  • 1 Star1%
4.37 / 5 based on 13,179 Reviews

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Holiday Inn Hotels and Resorts
Holiday Inn Hotels and Resorts
Reviews (13179)
Q&A (50)
Media (40)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love Holiday Inn it is a very nice place to stay and the rooms are always clean and the staff is always so friendly and they have nice amenities." in 50 reviews
  • "Very affordable nice hotel usually have a pool and offer free breakfast, very clean for the most part and you can find these hotels easy" in 50 reviews
  • "When I travel, I often choose to stay at Holiday Inns, as a member of their frequent traveler program, I find the rates affordable, rooms are always clean & the staff is always super helpful & friendly, no matter which location I visit!" in 47 reviews
  • "Not a bad hotel I love that they have free breakfast at these hotels and its actually really good with a good variety of foods." in 35 reviews
  • "I have stayed in this motel one time and will never stay in it again I feel i over payed for the room I got and there were people partying in the hall way and I called customer service and all they said was i am sorry and did not do anything about it so i left the next day and got a new room somewhere else " in 31 reviews
Katie W.
Raleigh , NC
117 reviews
Globetrotter Expert Level 1
Recently stayed in two different locations in two different states within two nights of each other. The first (Denver, CO) was under construction and we had to roam around to find the elevator to our room (as the front desk attendant didn’t point us in the direction of it upon check in). Overall, decent room. The next night we were in California. Check in process was for the most part smooth, I’m one who likes to review things that I’m signing. In the process of me reading/looking over the check in paper to make sure everything was correct the clerk stated “I just need you to sign there *points at signature line*” which I knew where to sign but I didn’t want to sign without checking the rate and all was correct. Room was in need of attention. Overall, it was a place to rest our head for a few hours each night.
Brandi F.
Grayling
22 reviews
Recently stayed at a Holiday Inn & it was terrible. We had to wait hours after check-im time to actually check in because the previous guests didn't check-out until mid-afternoon... Hours after they were supposed to. When we came back, ready to check in & go to bed, we walked into a TRASHED room. There was chunks of glitter on the floor,glitter in the bed & underwear on the lamp. We had a room next to very loud guests that made it nearly impossible to sleep. When we addressed our complaints with the front desk in the morning, he gave us an insincere "sorry". Nothing more. The whole stay was a waste of money & time. We will be going somewhere else in the future. Very disappointed & most likely will not recommend.
Samantha T.
Glendale, AZ
186 reviews
Holiday Inn Hotels and Resorts oh my world. My most recent and short visit was great. My family and I made a quick getaway to knotts berry farm and just randomly picked this hotel to stay. I'm so glad we did. Well check in was easy. They gave us a first floor room, which is great when you have 3 little ones who couldn't contain themselves. They love hotels. Well we walked in and I Notice the beautiful patio to the pool side. Great view and nice seating area. Everything looked and felt fresh. Now the mirror in the bathroom. Was gorgous!!! I loved it. Now I needed better lighting but it was still perfect. It made me want the same one in my house. Check out time and process was perfect and smooth. I have already told my family about staying there next time
Kamoche M.
Lauderhill, FL
225 reviews
Globetrotter Expert Level 1
Is a good hotel most of the time but this past month I stay on the one in Wilcox Arizona and when we arrive their doors were lock and we had to wait 15 minutes to get the door open to front desk because staff member was sleeping in the office on a 15 degree weather with a 2 year old baby at 11pm . After lady was giving us an attitude than she claimed not to be able to find reservation. After 20 minutes she figure out name was misspelled. Than the service was horrible and when I wanted them to clean my room they said no yet because they are focus on new guess first and old one will get room clean if they had time. They didn't change sheet, replace sheets or vacuum floor
Michael C.
Hermitage, TN
23 reviews
 This company will forever have my business and anytime I travel I always check to see where the closest holiday inn is. I don’t mind driving a little bit out of my way just to stay at one of the stellar hotels. Their service is top notch and I’ve never had a negative experience. On top of that therepoint system is fantastic and it is incredibly easy to stack up a large amount of points to use for other vacations and getaways. I’ve probably stayed with them well over 100 times given that  I travel for work and they have made their way into my personal vacations as well. Keep up the great work guys sincerely a very happy customer.
Angie A.
Idaho Falls, ID
24 reviews
Spent 5 days at this hotel for work. I left my sign on since last trip I made a housekeeper decided to try out some of my make up. Didn’t want that in this hotel. They forced me to let them in my room, I was so glad they didn’t touch my stuff but I was really disgusted when I saw the “clean” sheets they left me. Not sure if it was blood or something else.
Vanessa A.
Doral, FL
39 reviews
I have stayed in holiday Inn Hotel Aruba two or three times and I think is the best one in that area, really close to señor Frogs. I like beach decoration because it makes you feel relaxed and comfortable. They also have good music at the pool and the bar "La Iguana" sells great snack for a day at the beach or pool. The buffet is big and the food is really good for an "all you can eat" place. They also used to have pretty good "all inclusive" deals and they have a gym that I liked to use early morning before going out. Location is good and close to a station where you can take a bus to downtown Aruba for 1$. The employees were amazingly kind. There was one guy who even offered me a free drink while I was waiting to check in and they have this Hawaiian uniform that suits the whole tropical thematic.
Just awesome!
Rebecca L.
seattle
7 reviews
In 2013, my family and I stayed at the Anaheim Holiday Inn because there was a shuttle option avaliable for Disney land and Universal Studios. One of the main issues I'm giving it a 2/5 was the lack of what seemed to be clean water. There weren't any water filters or kettles so we were forced to boil tap water in a coffee machine. Even then the water did not taste right. I'm not sure if it's the water quality in California, but this experience has given me a negative association with Holiday Inn and California which is unfortunate.
Cecilia H.
Fontana
26 reviews
This hotel was fabulous. However I am not rich so I have not tried expensive hotels . I always pay for hotels that are around 100$. It was pretty nice for a room you can dirty without having to consequently clean yourself. I like the fact that it has continental breakfast because not every cheap hotel has that. When I book a hotel I always make sure it has continental breakfast because the second best thing to waking up in a hotel room that you don’t have to clean yourself is having free made breakfast to eat.
Jazmine J.
14 reviews
Excellent service. All the employees are so nice and respectful. My room was akways clean when i would leave and come back. The front desk was super helpful. The bistro had the most amazing food i have ever had and the servers were absolutely amazing. They made me feel welcome and like they cared about my well-being. I highly recommend this hotel over others
Brittany H.
Portland, OR
389 reviews
Globetrotter Expert Level 3
Do most of the hotels offer free wifi?
Johana A.
182 reviews
How many starts would you give to this Hotel?
Lauren D.
Alpharetta, GA
4 reviews
Is Holiday Inn considered a hotel or motel?
Lori J.
Dimondale, MI
109 reviews
Do you think the rooms are big enough for a family of 5 at most locations?
Pamela D.
Meriden, CT
207 reviews
Globetrotter Expert Level 3
Do you like like this line of hotels?

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