Betty B.
asked a question about H&M
What is the return policy at H&M?
il y a 10 ans

11 answers

Worst store and manager, no customer service at all. Never ever buy anything from them. Southpoint, Durham, NC
il y a 3 ans
Store credit without receipt, must have your ID.
il y a 9 ans
You can return with reciept
il y a 10 ans
You can return things that are unworm and in a good condition
il y a 10 ans
You can return everything with no problem
il y a 10 ans
They pretty much take back everything, unwashed is a boost
il y a 10 ans
They will take back anything unwashed and unworn within 30 days. If you have receipt you will get the full refund the way you payed for it. However if you don't you will get back whatever it cost at that point in time on a store credit!
il y a 10 ans
They take everything back! no questions asked (an employee even told me that they'll take back stuff that's clearly been worn).
il y a 10 ans
Merchandise with the original tags that has not been worn or washed can be returned within 30 days of purchase for a full refund. I have never had a problem returning anything here, and the staff is always very kind and helpful!
il y a 10 ans
Valid identification required for non-receipted returns includes: drivers license, state issued card, passport or military/ government ID. Returns with original receipts Unwashed, unworn or defective merchandise may be returned within 30 days of purchase date for a full return. Refunds will be issued in the original form of payment unless a merchandise credit is requested. Merchandise credit receipts are not considered original receipts. Merchandise returned after 30 days will be refunded at the last activity/ sale price or the current selling price, whichever is lower, in the form of a merchandise credit. H&M RESERVES THE RIGHT TO REFUSE EXCESSIVE NON-RECEIPTED RETURNS. Returns without a receipt Unwashed, unworn or defective merchandise may be returned with a valid photo ID. Merchandise returned without a receipt will be refunded at the last activity/ sale price or the current selling price, whichever is lower, in the form of a merchandise credit, if the total value of the return exceeds $5.00. Merchandise cards are not transferable. Final Sale Gift Card purchases and discounted final sale merchandise are not eligible for refund or exchange. Credit card refunds Returns made to a credit card can only be returned to the card used for the original purchase. Due to varying bank policies, please allow 1-2 billing cycles for the credit to appear. AND THIS IS THE LINK FOR MORE INFO WWW.H&M.COM
il y a 10 ans