For the love of god, save yourself from buying this. headphone jack i shot, i have about 6 pixelated lines on my screen running vertically and no way to fix either. i can pretty much fix everything. but everything is so PACKED in there, you can get the thing apart to get to the guts. i tried so hard and i gave up. also, no internet? no computer. no power? no computer. everything is on you google drive, which is actually really nice. pretty much no hard drive so no need to defrag or go through stuff. you can access anything on your computer from anywhere and any computer. i really like that. all my pictures, all my documents are on my drive, or "cloud". but if you don't have power or internet, you can't do anything. you can't run any apps or play a game or play music. a lot of popular apps don't work. (IE; firefox, itunes, stuff like that) and anything that's not chrome compatible won't work. so it's a flub, really. i think ill overhaul my old laptop in the mean time and just ditch this one. windows is way more custom (itunes, download safari, windows)