I will never go back to Keurig. This coffee maker is AMAZING. It is super easy to navigate, coffee brews steaming hot- and stays hot for longer than five minutes. It can be programmed to automatically start brewing, and that's great for folks like me who don't like getting out of bed or just want their morning routine streamlined a bit. Following directions is important, because I filled the k cup side too full and I overflowed my cup during a test run with water. It comes with a brew basket for the k cup side for loose grounds, which will be handy and I can use it for tea if I want, since I already have ones for coffee. The k cup side also comes with a removable needle to clean between uses so it doesn't get gunky. The carafe side is like any other standard coffee maker, no frills. Both sides are easy to fill, water level is easy to see. Setting the time on it took a little work, but that was my fault. Price point is ridiculous (in a good way) considering you get two coffee makers in one- $79. My keurig was almost twice that, and conked out after two years and never really dazzled me, I always had to reheat my coffee because it didn't brew hot enough. Oh, and unlike some Keurig machines, this machine has taken every k-cup I've put into it, including non branded ones.